Sharp AR-5516S Troubleshooting Guide

MODEL: AR-5516AR-5520AR-5516DAR-5520DDIGITAL MULTIFUNCTIONAL SYSTEMOPERATION GUIDE

8POWER ON AND OFFThe power switch is located on the left side of the machine.POWER ONTurn the power switch to the "ON" position.It will take

91LOADING PAPERThe paper required indicator ( ) will light up when there is no copy paper in the selected paper feed tray, or when the selected pape

10BEFORE USING THE MACHINELOADING PAPERMake sure that the machine is not copying or printing, and then follow these steps to load paper.Loading the pa

11BEFORE USING THE MACHINE1Loading the bypass tray1Unfold the bypass tray.When feeding large paper such as B4 and A3, pull out the bypass tray extensi

12BEFORE USING THE MACHINEEnvelopesDo not use the following envelopes, as misfeeds will occur.• Envelopes with metal tabs, clasps, strings, holes, or

13BEFORE USING THE MACHINE13Use the [ORIGINAL] key () to select the paper size.The indicator of the selected paper size lights up.Changing bypass tray

14OPERATION IN COPY, PRINTER, AND SCANNER MODESSome operations cannot be performed simultaneously when the machine is being used in printer mode, copy

152Chapter 2COPY FUNCTIONSThis chapter explains how to use the copy functions.NORMAL COPYINGThis section explains how to make a regular copy.If "

16COPY FUNCTIONSCopying from the SPF/RSPF1Make sure that an original has not been left on the document glass. Close the SPF/RSPF.2Adjust the original

17COPY FUNCTIONS2Auto paper select mode (when there are two or more paper trays)When the AUTO PAPER SELECT indicator ( ) lights up, "Auto paper s

18COPY FUNCTIONSMAKING A COPY DARKER OR LIGHTERAutomatic exposure adjustment is initially enabled. This function automatically adjusts the copy image

19COPY FUNCTIONS2SETTING THE NUMBER OF COPIESPress the numeric keys to set the number of copies.● The set number of copies appears in the display. A m

20COPY FUNCTIONS4Press the [AUTO IMAGE] key ( ).The AUTO IMAGE indicator ( ) lights up and the appropriate ratio for the original size and paper size

21COPY FUNCTIONS2SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY (XY ZOOM Copying)The XY ZOOM feature allows the horizontal and vertical

22COPY FUNCTIONS6Use the [PRESET RATIO] selector keys ( , ) and [Zoom] keys ( , ) to change the copy ratio in the horizontal direction.Press the [PRE

232AUTOMATIC TWO-SIDED COPYING (AR-5516D/AR-5520D)Two originals placed on the document glass can be copied onto each side of a single sheet of paper.

24COPY FUNCTIONSUsing the document glass1Place the original that you wish to copy onto the front side of the paper on the document glass and close the

25COPY FUNCTIONS2IMAGE ROTATION IN DUPLEX COPYINGThis function is used to invert the top and bottom of the image on the front side of the paper during

26TWO-SIDED COPYING USING THE BYPASS TRAYTo perform manual two-sided copying, follow these steps.Example: Copying originals A and B onto each side of

272DUAL PAGE COPYINGA dual page original can be automatically separated into two pages during copying. This feature is convenient for making copies of

1CONTENTS1 BEFORE USING THE MACHINEPART NAMES AND FUNCTIONS ... 4● OPERATION PANEL ...6POWER ON

28INTERRUPTING A COPY RUN (Interrupt Copying)A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job i

292CONVENIENT COPY FUNCTIONSThis section explains major convenient copy functions.ROTATING THE IMAGE 90 DEGREES (Rotation Copy)When "Auto paper s

30COPY FUNCTIONSUsing the document glass1Place the first original. (p.15)2Select the original size. (p.15)3Press the [SORT/GROUP] key ( / ) to select

31COPY FUNCTIONS2COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER (2 IN 1 / 4 IN 1 Copy)Multiple originals can be copied onto a single sheet of

32COPY FUNCTIONSUsing the SPF/RSPF1Place the originals. (p.16)2Press the [2 IN 1 / 4 IN 1] key ( / ) to select the mode.The mode is selected in the or

33COPY FUNCTIONS2CREATING MARGINS WHEN COPYING (Margin Shift)The MARGIN SHIFT feature, in its initial setting, automatically shifts the text or image

34COPY FUNCTIONSERASING SHADOWS AROUND THE EDGES OF A COPY (Erase Copy)● This feature is used to erase shadows that appear around the edges of copies

353Chapter 3PRINTER FUNCTIONSThis chapter explains how to use the printer functions.The procedure for loading paper is the same as for loading copy pa

36PRINTER FUNCTIONSIf the tray runs out of paper during printingAdd paper to the tray or press the [PAPER SELECT] key ( ) to select a different tray,

373PRINTER DRIVER SETTING SCREENSome restrictions exist on the combinations of settings that can be selected in the printer driver setup screen. When

25 USER SETTINGSADJUSTING THE AUTOMATIC EXPOSURE LEVEL ... 55CUSTOMISING SETTINGS (System S

38SETTING ADVANCED PRINT FUNCTIONSThis section explains major advanced print functions.The explanations assume that the paper size and other basic set

39PRINTER FUNCTIONS3FITTING THE PRINTED IMAGE TO THE PAPER(Fit To Paper Size)The printer driver can adjust the size of the printed image to match the

40PRINTER FUNCTIONSENLARGING/REDUCING THE PRINT IMAGE (Zoom)This function is used to enlarge or reduce the image to a selected percentage. This allows

41PRINTER FUNCTIONS3ADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Image Adjustment)The brightness and contrast can be adjusted in the print sett

42PRINTER FUNCTIONSTWO-SIDED PRINTING (AR-5516D/AR-5520D)The machine can print on both sides of the paper. This function is useful for many purposes,

433SAVING FREQUENTLY USED PRINT SETTINGSSettings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequent

44OUTLINE OF THE PRINT STATUS WINDOWWhen printing begins, the Print Status Window automatically opens.The Print Status Window is a utility that monito

454Chapter 4SCANNER FUNCTIONSThis chapter explains how to use the scanner functions.SCANNING OVERVIEWThe flow chart shown below provides an overview o

46SCANNING USING THE KEYS ON THE MACHINEWhen scanning is performed by this method, the application that has been set in Button Manager will automatica

47SCANNER FUNCTIONS4OUTLINE OF BUTTON MANAGERButton Manager is a software utility that allows you to use the scanner function at the machine. Button M

3INTRODUCTIONThis manual describes the copier, printer, and scanner functions of the AR-5516/AR-5520 and AR-5516D/AR-5520D digital multifunctional sys

48SCANNER FUNCTIONSBUTTON MANAGER SETTINGSOnce installed, Button Manager normally runs in the background in the Windows operating system. If you need

494SCANNING FROM YOUR COMPUTERThe machine supports the TWAIN standard, making it possible to scan from TWAIN-compliant applications. The machine also

50SCANNER FUNCTIONS7Specify the scanning area and set the scan preferences.For information on specifying the scan area and setting the scan preference

51SCANNER FUNCTIONS4Scanner driver settingsThe scanner driver setup screen consists of the "Set-up screen", which lets you select scan setti

52SCANNER FUNCTIONSPreview screenClick the "Preview" button in the Set-up screen to display the scanned image. You can specify the scanning

53SCANNER FUNCTIONS4SCANNING FROM A WIA-COMPLIANT APPLICATION (Windows XP/Vista)If you are using Windows XP/Vista, you can use the WIA driver to scan

54SCANNER FUNCTIONSSCANNING FROM THE "Scanner and Camera Wizard" (Windows XP)The procedure for scanning with the "Scanner and Camera Wi

555Chapter 5USER SETTINGSThis chapter explains how to set the automatic exposure level and the system settings, which are custom settings that control

56CUSTOMISING SETTINGS (System Settings)The system settings allow you to customise the machine to match your needs.SYSTEM SETTINGSProgram numberProgra

57USER SETTINGS57 Rotation copy0: OFF1: ON• When the auto paper select function is enabled and there is no paper that is the same size as the original

41Chapter 1BEFORE USING THE MACHINEThis chapter contains basic information that should be read before using the machine.PART NAMES AND FUNCTIONSGlass

58USER SETTINGS*1When the SPF/RSPF is installed.*4AR-5516/AR-5516D is as follows:1: Upper tray (factory default), 2: 250-sheet paper feed unit/Upper p

59USER SETTINGS5SELECTING A SETTING FOR A SYSTEM SETTING1Hold down the [Light] key ( ) until the alarm indicators ( , , , , ) blink.The display sho

60SETTINGS FOR AUDITING MODEAUDITING MODEWhen "Auditing mode" is enabled, a count is kept of the number of copies made by each account (up t

61USER SETTINGS5SELECTING AUDITING MODE SETTINGS1Hold down the [Light] key ( ) until the alarm indicators ( , , , , ) blink.The display shows "

62USER SETTINGSAuditing mode (program No.10)1 Press the [1] key to enable "Auditing mode" or the [0] key to disable it, and then press the [

63USER SETTINGS5Resetting account(program No.15)The copy count of a single account or all accounts can be reset to 0. If no account numbers have been

646Chapter 6TROUBLESHOOTINGThis chapter describes troubleshooting and misfeed removal.TROUBLESHOOTINGIf you experience difficulty using the machine, c

65TROUBLESHOOTING6MACHINE/COPYING PROBLEMSThe following problems are related to the general operation of the machine and copying.Problem Cause and sol

66TROUBLESHOOTINGPaper misfeed.Misfeed occurs.→ To remove the misfeed, see "MISFEED REMOVAL".73The paper is outside of the specified size an

67TROUBLESHOOTING6Copies are smudged or dirty.The document glass or the underside of the document cover/SPF/RSPF is dirty.→ Clean regularly.83Original

5BEFORE USING THE MACHINE1Document feeder tray (when the SPF/RSPF is installed)Place the original(s) that you wish to scan face up here. Holds up to 4

68TROUBLESHOOTINGPRINTING AND SCANNING PROBLEMSIn addition to this section, troubleshooting information can also be found in the README files for each

69TROUBLESHOOTING6A Notice Page (NP-001) has been printed, but the print data has not been printed completely.A print job containing more data than ca

70TROUBLESHOOTINGPoor scanning quality.The document glass or the underside of the document cover/SPF/RSPF is dirty.→ Clean regularly.83Original smudge

71TROUBLESHOOTING6Unable to scan the image.If scanning is not possible, shut down your computer, turn off the machine’s power switch, and unplug the m

72INDICATORS AND DISPLAY MESSAGESIf one of the following indicators lights up or one of the following messages appears in the display, check the meani

736MISFEED REMOVALWhen a misfeed occurs, the misfeed indicator ( ) and a misfeed location indicator ( ) will blink and the machine will automatically

74TROUBLESHOOTINGSection CRemove the misfed original from the exit area.If the misfed original cannot be easily removed from the exit area, open the m

75TROUBLESHOOTING6MISFEED IN THE MACHINE1Open the bypass tray and the side cover. 2Check the misfeed location. Remove the misfed paper following the i

76TROUBLESHOOTINGB. Misfeed in the fusing area1Push gently on both ends of the front cover and open it.2Turn the roller rotating knob in the direction

77TROUBLESHOOTING6C. Misfeed in the transport area1Open the fusing paper guide by pressing down the green-labeled projection on the guide and remove t

6BEFORE USING THE MACHINEOPERATION PANELSCAN MENU keyUse to scan by means of the provided Button Manager software. (p.48)SCAN key ( ) / indicatorPress

78TROUBLESHOOTINGMISFEED IN THE UPPER PAPER TRAY1Lift and pull out the upper paper tray and remove the misfed paper.Be careful not to tear the misfed

79TROUBLESHOOTING6MISFEED IN THE LOWER PAPER TRAY 1Open the lower side cover.Grasp the handle to open the lower side cover.2Remove the misfed paper.Be

80REPLACING THE TONER CARTRIDGEWhen the toner cartridge replacement required indicator ( ) lights up, the toner cartridge will need replacement soon.

817Chapter 7ROUTINE MAINTENANCEThis chapter explains how to keep the machine operating smoothly, including viewing copy count, and scan count, the ton

82ROUTINE MAINTENANCECHECKING THE TONER LEVELThe toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartridg

837ROUTINE MAINTENANCECLEANING THE DOCUMENT GLASS AND SPF/RSPF/DOCUMENT COVERIf the document glass, underside of the document cover/SPF/RSPF, or the s

84ROUTINE MAINTENANCECLEANING THE BYPASS TRAY PAPER FEED ROLLERIf misfeeds occur frequently when feeding envelopes, thick paper, etc. through the bypa

858Chapter 8PERIPHERAL DEVICES AND SUPPLIESOptional equipment and supplies are explained in this chapter. To purchase optional equipment and supplies,

86PERIPHERAL DEVICES AND SUPPLIESSINGLE PASS FEEDER/REVERSING SINGLE PASS FEEDERFor the names of the parts of the SPF/RSPF, see "PART NAMES AND F

878STORAGE OF SUPPLIESStandard supplies for this product that are to be replaced by the user are paper and toner cartridge.PROPER STORAGE● Store the s

7BEFORE USING THE MACHINE1DisplayShows the set number of copies, as well as the copy ratio, system setting function or setting code, or an error code

OPERATION GUIDEAR5520D-GB3