Sharp AR-5516S Troubleshooting Guide

MODEL: AR-5516SAR-5520SDIGITAL MULTIFUNCTIONAL SYSTEMOPERATION GUIDE

8POWER ON AND OFFThe power switch is located on the left side of the machine.POWER ONTurn the power switch to the "ON" position.It will take

91LOADING PAPERThe paper required indicator ( ) will light up when there is no copy paper in the selected paper feed tray, or when the selected pape

10BEFORE USING THE MACHINELOADING PAPERMake sure that the machine is not copying or printing, and then follow these steps to load paper.Loading the pa

11BEFORE USING THE MACHINE1Loading the bypass tray1Unfold the bypass tray.When feeding large paper such as B4 and A3, pull out the bypass tray extensi

12BEFORE USING THE MACHINEEnvelopesDo not use the following envelopes, as misfeeds will occur.• Envelopes with metal tabs, clasps, strings, holes, or

13BEFORE USING THE MACHINE13Use the [ORIGINAL] key () to select the paper size.The indicator of the selected paper size lights up.Customise the bypass

14OPERATION IN COPY AND PRINTER MODESSome operations cannot be performed simultaneously when the machine is being used in printer mode or copy mode.*1

152Chapter 2COPY FUNCTIONSThis chapter explains how to use the copy functions.NORMAL COPYINGThis section explains how to make a regular copy.If "

16COPY FUNCTIONSCopying from the SPF1Make sure that an original has not been left on the document glass. Close the SPF.2Adjust the original guides to

17COPY FUNCTIONS2Auto paper select mode (when there are two or more paper trays)When the AUTO PAPER SELECT indicator ( ) lights up, "Auto paper s

18COPY FUNCTIONSMAKING A COPY DARKER OR LIGHTERAutomatic exposure adjustment is initially enabled. This function automatically adjusts the copy image

19COPY FUNCTIONS2SETTING THE NUMBER OF COPIESPress the numeric keys to set the number of copies.● The set number of copies appears in the display. A m

20COPY FUNCTIONS4Press the [AUTO IMAGE] key ( ).The AUTO IMAGE indicator ( ) lights up and the appropriate ratio for the original size and paper size

21COPY FUNCTIONS2SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY (XY ZOOM Copying)The XY ZOOM feature allows the horizontal and vertical

22COPY FUNCTIONS6Use the [PRESET RATIO] selector keys ( , ) and [Zoom] keys ( , ) to change the copy ratio in the horizontal direction.Press the [PRE

232TWO-SIDED COPYING USING THE BYPASS TRAYTo perform manual two-sided copying, follow these steps.Example: Copying originals A and B onto each side of

24DUAL PAGE COPYINGA dual page original can be automatically separated into two pages during copying. This feature is convenient for making copies of

252INTERRUPTING A COPY RUN (Interrupt Copying)A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job

263Chapter 3PRINTER FUNCTIONSThis chapter explains how to use the printer functions.The procedure for loading paper is the same as for loading copy pa

27PRINTER FUNCTIONS3If the tray runs out of paper during printingAdd paper to the tray or press the [PAPER SELECT] key ( ) to select a different tray,

1CONTENTS1 BEFORE USING THE MACHINEPART NAMES AND FUNCTIONS ... 4● OPERATION PANEL ...6POWER ON

28PRINTER DRIVER SETTING SCREENSome restrictions exist on the combinations of settings that can be selected in the printer driver setup screen. When a

293SETTING ADVANCED PRINT FUNCTIONSThis section explains major advanced print functions.The explanations assume that the paper size and other basic se

30PRINTER FUNCTIONSFITTING THE PRINTED IMAGE TO THE PAPER(Fit To Paper Size)The printer driver can adjust the size of the printed image to match the s

31PRINTER FUNCTIONS3ENLARGING/REDUCING THE PRINT IMAGE (Zoom)This function is used to enlarge or reduce the image to a selected percentage. This allow

32PRINTER FUNCTIONSADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Image Adjustment)The brightness and contrast can be adjusted in the print setti

333SAVING FREQUENTLY USED PRINT SETTINGSSettings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequent

34OUTLINE OF THE PRINT STATUS WINDOWWhen printing begins, the Print Status Window automatically opens.The Print Status Window is a utility that monito

354Chapter 4USER SETTINGSThis chapter explains how to set the automatic exposure level and the system settings, which are custom settings that control

36CUSTOMISING SETTINGS (System Settings)The system settings allow you to customise the machine to match your needs.SYSTEM SETTINGSProgram numberProgra

37USER SETTINGS4*3AR-5516S is as follows:1: Upper tray (factory default), 2: 250-sheet paper feed unit/Upper paper tray of 2 x 250-sheet paper feed un

25 TROUBLESHOOTINGTROUBLESHOOTING ... 43● MACHINE/COPYING PROBLEMS...44● PRINTING PROBLEMS...

38USER SETTINGSSELECTING A SETTING FOR A SYSTEM SETTING1Hold down the [Light] key ( ) until the alarm indicators ( , , , , ) blink.The display show

394SETTINGS FOR AUDITING MODEAUDITING MODEWhen "Auditing mode" is enabled, a count is kept of the number of copies made by each account (up

40USER SETTINGSSELECTING AUDITING MODE SETTINGS1Hold down the [Light] key ( ) until the alarm indicators ( , , , , ) blink.The display shows "

41USER SETTINGS4Auditing mode (program No.10)1 Press the [1] key to enable "Auditing mode" or the [0] key to disable it, and then press the

42USER SETTINGSResetting account(program No.15)The copy count of a single account or all accounts can be reset to 0. If no account numbers have been e

435Chapter 5TROUBLESHOOTINGThis chapter describes troubleshooting and misfeed removal.TROUBLESHOOTINGIf you experience difficulty using the machine, c

44TROUBLESHOOTINGMACHINE/COPYING PROBLEMSThe following problems are related to the general operation of the machine and copying.Problem Cause and solu

45TROUBLESHOOTING5Paper misfeed.Misfeed occurs.→ To remove the misfeed, see "MISFEED REMOVAL".50The paper is outside of the specified size a

46TROUBLESHOOTINGCopies are smudged or dirty.The document glass or the underside of the document cover/SPF is dirty.→ Clean regularly.60Original smudg

47TROUBLESHOOTING5PRINTING PROBLEMSIn addition to this section, troubleshooting information can also be found in the README files for each of the soft

3INTRODUCTIONThis manual describes the copier and printer functions of the AR-5516S/AR-5520S digital multifunctional system.• Where "AR-XXXX"

48TROUBLESHOOTINGPrinting is slow.Simultaneous use of two or more application software programs.→Start printing after quitting all unused application

495INDICATORS AND DISPLAY MESSAGESIf one of the following indicators lights up or one of the following messages appears in the display, check the mean

50MISFEED REMOVALWhen a misfeed occurs, the misfeed indicator ( ) and a misfeed location indicator ( ) will blink and the machine will automatically s

51TROUBLESHOOTING5Section CRemove the misfed original from the exit area.If the misfed original cannot be easily removed from the exit area, open the

52TROUBLESHOOTINGMISFEED IN THE MACHINE1Open the bypass tray and the side cover. 2Check the misfeed location. Remove the misfed paper following the in

53TROUBLESHOOTING5B. Misfeed in the fusing area1Push gently on both ends of the front cover and open it.2Turn the roller rotating knob in the directio

54TROUBLESHOOTINGC. Misfeed in the transport area1Open the fusing paper guide by pressing down the green-labeled projection on the guide and remove th

55TROUBLESHOOTING5MISFEED IN THE UPPER PAPER TRAY1Lift and pull out the upper paper tray and remove the misfed paper.Be careful not to tear the misfed

56TROUBLESHOOTINGMISFEED IN THE LOWER PAPER TRAY 1Open the lower side cover.Grasp the handle to open the lower side cover.2Remove the misfed paper.Be

575REPLACING THE TONER CARTRIDGEWhen the toner cartridge replacement required indicator ( ) lights up, the toner cartridge will need replacement soon.

41Chapter 1BEFORE USING THE MACHINEThis chapter contains basic information that should be read before using the machine.PART NAMES AND FUNCTIONSGlass

586Chapter 6ROUTINE MAINTENANCEThis chapter explains how to keep the machine operating smoothly, including viewing copy count, the toner level indicat

59ROUTINE MAINTENANCE6CHECKING THE TONER LEVELThe toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartrid

60ROUTINE MAINTENANCECLEANING THE DOCUMENT GLASS AND SPF/DOCUMENT COVERIf the document glass, underside of the document cover/SPF, or the scanner for

61ROUTINE MAINTENANCE6CLEANING THE BYPASS TRAY PAPER FEED ROLLERIf misfeeds occur frequently when feeding envelopes, thick paper, etc. through the byp

627Chapter 7PERIPHERAL DEVICES AND SUPPLIESOptional equipment and supplies are explained in this chapter. To purchase optional equipment and supplies,

63PERIPHERAL DEVICES AND SUPPLIES7SINGLE PASS FEEDERFor the names of the parts of the SPF, see "PART NAMES AND FUNCTIONS" (p.4).Specificatio

64STORAGE OF SUPPLIESStandard supplies for this product that are to be replaced by the user are paper and toner cartridge.PROPER STORAGE● Store the su

OPERATION GUIDEAR5520S-GB1

5BEFORE USING THE MACHINE1Document feeder tray (when the SPF is installed)Place the original(s) that you wish to scan face up here. Holds up to 40 ori

6BEFORE USING THE MACHINEOPERATION PANELON LINE key ( ) / indicatorPress to toggle the machine between online and off-line. The indicator lights up wh

7BEFORE USING THE MACHINE1Light and Dark keys ( , ) / indicatorsUse to adjust the TEXT or PHOTO exposure level. (p.18)PAPER SELECT key ( )Use to set