Troubleshooting
T-6
Trouble with Peripherals
Question: Why don't expansion or peripheral devices function?
•
Confirm they are correctly connected to your computer.
•
Confirm drivers necessary for operating ports on the devices are installed.
•
There may not be a free IRQ (Interrupt). Free up an IRQ from a built-in device.
Question: Why can't I print?
•
Make sure the printer is turned on.
•
Check whether the printer is connected correctly.
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If you use the network printer, check the status of your network.
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Check whether the printer has enough paper.
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Check whether the printer driver is installed.
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Make sure LPT Port in the Advanced menu of the Setup Utility is set correctly.
•
From the Start menu, select Settings - Printers to confirm your printer is installed
here. If not, click Add Printer to install your printer.
•
See also the Windows Help.
Question: Why doesn't the device connected to the RS-232C serial port
function?
•
Confirm the device is correctly connected to the computer with an appropriate
cable.
•
Confirm the application program is compliant with the RS-232C standard
interface.
•
Confirm the COM1 port is not disabled using the following procedure.
1.
In the System Properties dialog box, select Device Manager.
2.
Double-click Ports(COM&LPT); then, Communications Port (COM1).
3.
Make sure the item Disable in this hardware profile is unchecked.
•
Confirm the COM 1 port is not used by another applications.
•
Confirm the item COM1 Port is set appropriately in the Advanced menu of the
Setup Utility.
•
A serial mouse which has no plug & play function does not work after the
computer resumes from Standby.
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