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- TROUBLESHOOTING
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Troubleshooting
T-1
Troubleshooting
This chapter describes how to troubleshoot computer problems.
Common Problems
Problems with your computer can be caused by something as minor as an unplugged
power cord or as major as a damaged hard disk drive. The information in this
troubleshooting section is designed to help you find and solve minor problems. If
you still have a problem after trying all the suggested remedies in this chapter,
contact your dealer.
The problems that you might encounter can be divided into two basic categories:
hardware and software. Hardware problems can be further divided into being of an
electrical or a mechanical nature. You will know you have a hardware problem if, for
example, the screen is blank, or the computer cannot recognize the disk drives.
Software problems can occur at several levels. Both your operating system and your
software application programs are capable of generating errors and error messages.
If you encounter a software error, try to determine if the error message is from your
operating system or from an application program, and refer to the appropriate
manual for possible remedies.
You can also refer to the Windows 98 manual or Windows Help program to solve
the problem. To access the Help program, select Help from the Start menu. It also
gives you Troubleshooting tips and an Index.
Successful troubleshooting is the result of careful observation, deductive reasoning,
and an organized approach to solving the problem. If you encounter a problem,
begin by performing a careful visual inspection. Check the exterior of the computer
first. If no lights are displayed, check the battery charge or power outlet, the plug and
power cord, and any power switches that may affect your computer. If the computer
has been connected to any peripheral devices, look for loose or disconnected cables.
You may also need to check the fuses and breakers in your electric box. A few
common problems and suggested solutions are presented in the examples which
follow.
- Notice for Users in Australia 1
- Safety Precautions 2
- Battery Pack Precautions 3
- About This Manual 5
- Manual Conventions 7
- Table of Contents 8
- Overview of Computer 10
- Memory Module Slot Cover 12
- Battery Pack 12
- Quick Setup 13
- To Wall Outlet 14
- Power Switch 14
- Setting up Windows 98 15
- Shutting Down the System 16
- Basic Operations 17
- Using the AC Adapter 18
- Resetting the System 19
- Reset Switch 19
- Using The Glide Pad 20
- Changing the Configuration 21
- Using The Keyboard 22
- Using Floppy Disks 23
- Projection 25
- Eject Button 25
- Handling Floppy Disks 26
- Formatting a Floppy Disk 27
- Backing Up Data 27
- Using CD 28
- Removing a CD 29
- Changing Units 31
- Battery and Power Management 32
- Checking the Battery Level 33
- Charging the Battery Pack 34
- Projected Parts 35
- Optional Battery Pack 37
- Battery Indicator 37
- Power Management 39
- Disabling Power Management 42
- Battery Alarm 43
- Peripherals 44
- Setting the Setup Utility 46
- Installing a Printer Driver 46
- Switching the Display 47
- Number of Colors 48
- Resolution 48
- LCD CRT Simultaneous 48
- Display(LCD + CRT) 48
- Keyboard / Mouse 49
- Audio System 50
- RS-232C Device 50
- USB Device 51
- Communication Functions 52
- Modem Jack 54
- Hardware Expansion 56
- Ejecting PC Card 57
- Memory Module 58
- RAM Board Slot Cover 59
- Hard Disk 59
- Notched part 59
- Projected Part 59
- Hard Disk Slot Cover 61
- Security Features 62
- Setting/Changing the Password 63
- Deleting the Password 64
- Security Slot 65
- Setup Utility 66
- Using the Setup Utility 67
- Main menu 68
- Advanced menu 69
- Security menu 70
- Power menu 71
- Exit menu 72
- Appendixes 73
- Traveling with the Computer 74
- Specifications 75
- Troubleshooting 76
- Trouble with Communication 82
- Re-installation Instructions 87
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