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NetWare Connection June 2000
recently stockpiled a set of nine handheld computers that
would leave any gadget collector drooling:
• Casio Cassiopeia E-100
• Compaq Aero 1530
• Handspring Visor Deluxe
• Hewlett-Packard Jornada 430se Palm-Size PC
• Hewlett-Packard Jornada 690 Handheld PC
• Hitachi ePlate HPW-600ET
• Palm Inc. Palm V
• Palm Inc. Palm VII
• Sharp Wizard OZ-750
Why would anyone need nine handheld computers? No
reason at all. In fact, for most people, owning one handheld
computer would probably suffice. But then, I didn’t say I owned
these products, did I? They were loaners (alas). Seven vendors
agreed to send the products so I could test and review them on
behalf of NetWare Connection. (For a brief description of the
unique highlights and low-lights of each handheld I tested, see
“Something To Talk About, Something To Think About” on
p. 18.) To that end and for several weeks, I evaluated the hand-
helds by carrying around one or two at a time and shamelessly
flaunting them as my own.
Handhelds, as the name suggests, are computers that are
small and light enough to hold in one hand and that, at the
very least, serve this purpose: to help you stay organized inside
and outside of the office. To do so, handhelds provide easy
access to daily-use information that you constantly check and
change—information such as telephone numbers, task lists,
and perhaps most important, your daily schedule. Of course,
many handhelds enable much more, but the point is that none
of them enables less.
During the 3 1/2 weeks that I evaluated handhelds, I dis-
covered a few key points of comparison that you should con-
sider if you are in the market for a handheld. If you think
you’re not in the market for a handheld, be warned: I didn’t
think I was either. However, if you spend a few hours or a few
weeks (like I did) using one handheld (or nine), you may join
the millions of handheld users worldwide who consider these
personal digital assistants absolute necessities they can ill-
afford to lose. As for me, I remain undecided as to whether or
not I actually need a handheld, but in any case, I want one.
COOS-OWNERS OF THE HANDHELD MARKET
Most of the key points of comparison among handheld
computers revolve around which operating system they run:
Palm OS from Palm Inc. (previously Palm Computing, a 3COM
subsidiary) or Microsoft Windows CE. Other than the Wizard
OZ-750, all of the products I tested run either the Palm OS (3.1
or higher) or Windows CE. (For more information about Wizard
OZ-750 and the other products I tested, see “Something To Talk
About, Something To Think About” on p. 18)
Specifically, the Palm V, Palm VII, and Visor Deluxe run the
Palm OS. The Cassiopeia, Aero 1530, and Jornada 430se Palm-
Size PC run Windows CE 2.11, which is for palm-size Windows
CE products. The ePlate and Jornada 690 Handheld PC run Win-
dows CE Handheld PC Edition 3.0.1. (See Figure 1 on p. 12.)
This preponderance of only two OSs is no accident: Palm
OS and Windows CE products dominate the handheld com-
puter market. In fact, according to Jill House, an IDC industry
analyst, of the 5.5 million handheld computers that shipped
worldwide in 1999, more than 75 percent of them were run-
ning either Palm OS or Windows CE.
Of the two OSs, Palm has the most solid market share.
House reports that in 1999, Palm had 55.5 percent of the
market, and Windows CE products had only 20 percent. Of
course, as Hewlett-Packard (HP) product manager Elaine
Gasser points out, Palm’s dominance is limited to the market
for products with a palm-size form factor. When it comes to
products with the slightly larger handheld form factor, products
commonly known as handheld PCs (H/PCs), “Windows CE
has the lion’s share,” Gasser says. House supports Gasser’s
claim, reporting that in 1999, Windows CE had 89.5 percent
of the handheld PC market.
PALM OS VERSUS WINDOWS CE—TAKE YOUR PICK
Asking which handheld OS is better, Palm OS or Win-
dows CE, is like asking which cola is better, Coke or Pepsi.
FEATURE
Linda Kennard
Illustration: Jeffrey Pelo
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