Sharp GX18 User's Guide download pdf (Page 105)

Troubleshooting 103

Call quality is poor.

• Your current location may not

provide good call quality (i.e.,

in a car or train). Move to a

location where radio signal

strength is greater.

Cannot access

network service.

• Check where your account

has been registered and

where the service is

available.

Cannot send or

receive Text

Messages.

• Make sure you are correctly

subscribed for the Short

Message Service, that the

network supports this service,

and that the Message Centre

number is set up correctly. If

not, contact your network

service provider.

Cannot connect to

Multimedia

Message service

provider.

• MMS settings and

configuration may be missing

or incorrect or the network

does not support it. Check

your service provider’s

access point number.

Contact your service provider

to confirm the correct

settings.

Problem Solution

Limited memory

available.

• Delete any unnecessary data.

Call is terminated

unexpectedly.

• Magnetised objects such as

health necklaces placed near

the phone may terminate the

call. Keep your phone away

from such objects.

No entries are

displayed in the

Contacts List

• Confirm that the Contacts

Location setting (Handset or

SIM) and View Groups setting

are correct.

Fax transmission

failure

• Before transmitting fax data,

configure your fax software to

use the software flow control.

• Use of a data cable is

recommended for

transmitting fax data.

Cannot receive

OBEX data.

• The OBEX data can only be

received during standby. The

message “Please return to

standby.” is displayed.

http://www.sharp-mobile.com

Problem Solution

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