Sharp AR-M350N/M450N User Manual

Browse online or download User Manual for Print & Scan Sharp AR-M350N/M450N. SHARP TROUBLE & ERROR CODES MX-M350N, MX

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MX-M350/M450 N/U TROUBLE CODES 11 - 1
[11] TROUBLE CODES
1. General
When a trouble occurs in the machine or when the life of a con-
sumable part is nearly expired or when the life is expired, the
machine detects and displays it on the display section. This allows
the user and the serviceman to take the suitable action. In case of
a trouble, this feature notifies the occurrence of a trouble and
stops the machine to minimize the damage.
1) Securing safety. (The machine is stopped on detection of a
trouble.)
2) The damage to the machine is minimized. (The machine is
stopped on detection of a trouble.)
3) By displaying the trouble content, the trouble position can be
quickly identified. (This allows to perform an accurate repair,
improving the repair efficiency.)
4) Preliminary warning of running out of consumable parts allows
to arrange for new parts in advance of running out. (This
avoids stopping of the machine due to running out the a con-
sumable part.)
2. Trouble codes list
Trouble
codes
Contents Remark
Trouble
detection
C1 00 MC trouble PCU
E6 11 CSI shading trouble (White
correction)
When the
scanner is
installed
SCANNER
14 CIS communication trouble When the
scanner is
installed
SCANNER
E7 01 System data trouble ICU
02 Laser trouble PCU
03 HDD trouble With HDD
installed
ICU
06 Decode error trouble ICU
10 Shading trouble (Black
correction)
When the
scanner is
installed
SCANNER
11 Shading trouble (White
correction all pixel
adjustment)
When the
scanner is
installed
SCANNER
14 CCD communication trouble When the
scanner is
installed
SCANNER
17 SPF scanning position
adjustment trouble (Detected
only when executing an
adjustment SIM.)
50 LSU connection trouble PCU
60 Controller skating trouble
80 Communication trouble (ICU
detection) between ICU and
scanner
When the
scanner is
installed
ICU
90Communication trouble (ICU
detection) between ICU and
PCU
When the
scanner is
installed
ICU
F1 00 Finisher communication
trouble
With
Finisher
installed
PCU
Mail-bin stacker
communication trouble
With Mail
bin stacker
installed
PCU
F1 02 Finisher transport motor
abnormality
With
Finisher
installed
PCU
Mail-bin stacker transport
motor abnormality
With Mail
bin stacker
installed
03 Console finisher paddle
motor trouble
With Console
Finisher
installed
PCU
06 Console finisher slide motor
trouble
With Console
Finisher
installed
PCU
08 Finisher staple shift motor
trouble
With
Finisher
installed
PCU
10 Finisher stapler motor trouble With
Finisher
installed
PCU
Console finisher stapler
motor trouble
With Console
Finisher
installed
PCU
11 Finisher bundle exit motor
trouble
With Finisher
installed
PCU
Console finisher bundle exit
motor trouble
With Console
Finisher
installed
PCU
12 Mail-bin stacker gate trouble With Mail
bin stacker
installed
PCU
15 Finisher lift motor trouble With
Finisher
installed
PCU
Console finisher lift motor
trouble
With Console
Finisher
installed
PCU
19 Finisher front alignment
motor trouble
With
Finisher
installed
PCU
Console finisher front
alignment motor trouble
With Console
Finisher
installed
PCU
20 Finisher rear alignment
motor trouble
With
Finisher
installed
PCU
Console finisher rear
alignment motor trouble
With Console
Finisher
installed
PCU
30 Console finisher
communication trouble
With Console
Finisher
installed
PCU
31 Console finisher fold sensor
trouble
With Console
Finisher
installed
PCU
32 Communication trouble
between the console finisher
and the punch unit.
With Console
Finisher
installed
PCU
33 Console finisher punch side
registration motor trouble
With Console
Finisher
installed
PCU
34 Console finisher punch motor
trouble
With Console
Finisher
installed
PCU
35 Console finisher punch side
registration sensor trouble
With Console
Finisher
installed
PCU
Trouble
codes
Contents Remark
Trouble
detection
SHARP TROUBLE & ERROR CODES
MX-M350N, MX-M350U, MX-M450N, MX-M450U
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Summary of Contents

Page 1 - [11] TROUBLE CODES

MX-M350/M450 N/U TROUBLE CODES 11 - 1[11] TROUBLE CODES1. GeneralWhen a trouble occurs in the machine or when the life of a con-sumable part is n

Page 2

MX-M350/M450 N/U TROUBLE CODES 11 - 10H5 01 Content 5-time continuous POD1 not-reaching jam detectionDetail 5-time continuous POD1 not-reaching jam

Page 3 - 3. Details of trouble codes

MX-M350/M450 N/U TROUBLE CODES 11 - 11U1 01 Content FAX battery abnormalityDetail FAX backup SRAM battery voltage fallCause Battery lifeBattery circ

Page 4

MX-M350/M450 N/U TROUBLE CODES 11 - 12U2 81 Content Memory check sum error (Scanner)Details Scanner memory check sum errorCause EEPROM troubleEEPROM

Page 5

MX-M350/M450 N/U TROUBLE CODES 11 - 2F1 36 Console finisher punch timing sensor troubleWith Console Finisher installedPCU37 Console finisher backup

Page 6

MX-M350/M450 N/U TROUBLE CODES 11 - 33. Details of trouble codesU7 00 RIC communication trouble ControllerCH -- Door open (CH ON) PCU00 No developer

Page 7

MX-M350/M450 N/U TROUBLE CODES 11 - 4E7 06 Content Decode error troubleDetail A decode error occurs during making of an image.Cause Data error durin

Page 8

MX-M350/M450 N/U TROUBLE CODES 11 - 5F1 00 Content Mail-bin stacker communication troubleDetail Communication cable test error after turning on the

Page 9

MX-M350/M450 N/U TROUBLE CODES 11 - 6F1 15 Content Finisher lift motor troubleDetail Lift motor operation abnormalityCause Motor lockMotor rpm abnor

Page 10

MX-M350/M450 N/U TROUBLE CODES 11 - 7F1 36 Content Console finisher punch timing sensor troubleDetail Sensor input value abnormalityCause Sensor bre

Page 11

MX-M350/M450 N/U TROUBLE CODES 11 - 8F2 39 Content Process thermistor troubleDetail Output value abnormality of the temperature sensor of temperatur

Page 12

MX-M350/M450 N/U TROUBLE CODES 11 - 9F6 98Content Combination error of the FAX-BOX destination information and the machine destination informationDe

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