Sharp UP-820N Instruction Manual

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Summary of Contents

Page 2 - FOR YOUR RECORDS

— 8 —Recording paper specifications ... 265

Page 3 - PRECAUTION

— 98 —Individual group report on PLUs/UPCs PLU/UPC stock report bydesignated rangeFull group total report on PLUs/UPCs PLU/UPC stock pick up reportSal

Page 4 - CONTENTS

— 99 —PLU/UPC zero sales report (full) PLU/UPC minimum stock reportPLU/UPC zero sales (by dept.) reportItem labelAssociated dept. codePLU codeItem lab

Page 5

— 100 —PLU/UPC price category report Cash in drawer reportPositive check report• Sample X reportPrice rangePrice level 1Price level 1• Sample X repo

Page 6

— 101 —DynamicUPC report by designated rangeDynamicUPC pick up report• Sample X report • Sample X report*1*1*1*1*1*1*1*1• Sample Z reportThe s

Page 7

— 102 —• Sample X report• Sample Z report*1*1*1*1The subsequent printout occursin the same format as in thesample X report.*1If you need these infor

Page 8

— 103 —Tax reportNet manual tax totalGross manual tax totalTaxable 1 exempt totalNet tax 1 totalRefund tax 1 totalGross tax 1 totalNet taxable 1 total

Page 9

— 104 —• Sample X report • Sample Z reportCharge tip-inCash tip-inTip paid counter and totalNet sales totalTransfer-out counter and totalOpen GLU/PB

Page 10

— 105 —Full server report• Sample X report • Sample Z reportThe subsequent printout occurs in the same format as in the sample report shown in the “

Page 11 - Part Names and Functions

— 106 —Hourly reportThe hourly report can be formatted by 15min., 30 min., or 1 hour intervalsdepending upon programming.NOTE• Sample X reportCover c

Page 12 - Printer cover

— 107 —Server codeCover counterBalance amountTable#/PBLU codeRange“T”: This table#/PBLU code was used in the training mode.Free table#/PBLU code(This

Page 13 - RS232 Connector/SD Card Slot

— 9 —Part Names and FunctionsThis chapter describes the part names and functions of this POS terminal.1External View Front viewSD card slotRS232 conne

Page 14 - Keyboard

— 108 —Closed GLU/PBLU report• Sample X report • Sample Z reportCover counterServer codeBill rangeTable#Bill no.TotalAmountTip amount by t

Page 15 - Optional keys

— 109 —83Closed GLU/PBLU report by server• Sample X report • Sample Z reportThe subsequent printout occurs in the same format as in the sa

Page 16

— 110 —Periodic ConsolidationYour POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usuallyone week or m

Page 17

— 111 —Daily net report• Sample X report • Sample Z reportTransaction counterDateSales totalThe subsequent printout occurs in the same format a

Page 18

— 112 —Customer sales reportNOTECustomer details only report and customer sales all report are printed in the same format.You can print either report

Page 19 - Drawer lock key

— 113 —Sales range*The full total on the customer fileSubtotal on the reportSales itemsDateCharge accountSales q’ty and totalAddressNameCustomer code*

Page 20

— 114 —Electronic journalThis function is intended to record the journal data in the electronic paper. For details, consult your authorizedSHARP deale

Page 21 - Display angle

— 115 —Non-accessed UPC, DynamicUPC and Customer CodeDeletion11X1/Z1 MODEX2/Z2 MODEYou can delete UPCs and customer codes that have not been accessed

Page 22 - Screen save mode

— 116 —Non-accessed UPC reportNon-accessed customer report*1 When you select “DELETE”, “Z1” is printed instead of “X1”.*2 When there is any sales data

Page 23 - Selecting an Operating Mode

— 117 —Customer delete reportDynamic UPC clearCustomer codeCustomer rangeNameAddress(by designated range) (by pickup list)(by associated dept.)*1*1*1*

Page 24 - Mode Selection

— 10 —Cutter open tabCutter unitPrint head release leverPaper chutePaper roll locationTake-up spoolPrinterNOTEThe POS terminal UP-820N may be configur

Page 25 - Updating

— 118 —How to Use the ProgrammingKeyboardProgramming Keyboard LayoutWhen you are in the PGM 1 or PGM 2 mode, the keyboard layout will be shifted to th

Page 26

— 119 —Regarding the PREV.RECORD, NEXTRECORD, PAGEDOWN, PAGEUP, , , SBTL keys, you can use the corresponding keys on the screen toperform the same a

Page 27 - Prior to Entries

— 120 — Entering character codesNumerals, letters and symbol can be used for programming by pressing the 00 key followed by character codes.Use the fo

Page 28 - Starting Cash Memory Entry

— 121 —ProgrammingThis chapter explains how to program various items.Before you start programming, select the PGM1, PGM2 or SD CARD modefrom the mode

Page 29 - Server Code Entries

— 122 — Programming exampleThe following example shows how to preset 2.00 for the unit price, ABCDE for the description, and taxable 2 yesfor departm

Page 30

— 123 —5.On the first page of the “01” window, preset the unit price and de-scription as follows:NOTEThere are three entry methods for the programming

Page 31

— 124 —Article ProgrammingUse the following procedure to select any option included in the article programming group.Procedure1.In the SETTING window,

Page 32 - PLU code

— 125 — DepartmentYour POS terminal machine is equipped with 10 standard departments, and can be equipped with a maximum of99 departments.Use the foll

Page 33

— 126 — Department (continued)• TAXABLE 1 thru 5 (Use the selective entry method)Tax statusNO : Non-taxableYES : Taxable• When an entry of a taxable

Page 34 - Repeat entries

— 127 — PLU/UPCNOTE• In this manual, the word UPC represents UPC (Universal Product Code) and the word EAN represents EAN (European Article Number).•

Page 35 - PLU entry (direct)

— 11 —RS232 Connector/SD Card Slot Opening the RS232 connector coverTo open the RS232 connector cover, push the part of the cover asindicated by the a

Page 36

— 128 — PLU/UPC (continued)• ENTRY TYPE (Use the selective entry method)Mode parameterPRESET : Preset price onlyOPEN & PRESET : Open price and pre

Page 37

— 129 — PLU/UPC (continued)• TARE TBL# (Use the numeric entry method)Tare table number associated with scale entry (1 thru 9)• CONDIMENT TYPE (Use the

Page 38

— 130 — PLU/UPC (continued)• REPEAT ROUND (Use the selective entry method)NO : Inhibits repeat round registrationYES : Allows repeat round registrati

Page 39

— 131 — PLU/UPC stockYou can assign a stock quantity to each PLU/UPC code.Shown below is an example of selecting 1 OVER WRITE.ProcedureAfter selecting

Page 40 - Scale entries

— 132 — Link PLU table (for PLU/UPC)It is possible to link PLUs (linked PLUs) with a PLU or UPC (link PLU/UPC) so that with a single key depression of

Page 41

— 133 — Condiment tableThe condiment entry is intended to assist the operator in making menu entries which require special cookinginstructions. For ex

Page 42 - For finishing

— 134 —ProcedureProgram each item as follows:• CONDIMENT TABLE. (Use the numeric entry method)Condiment table number (1 thru 99)• REPEAT TIMES (Use th

Page 43

— 135 —Selectedmix & match (ENTER)table number Mix & Match tableProcedureProgram each item as follows:• MIX&MATCH (Use the numeric

Page 44 - Linked PLUs

— 136 — Combo meal tableWhen two or more menu items, consisting of PLUs related to a special offering, are to be programmed together, thecombo meal fu

Page 45 - UPC learning function

— 137 — Combo meal table (continued)• COMBO PLU#1-9 (Use the numeric entry method)Select associated PLUs (max. 9 PLUs) from the list.• PRICE1 (Use the

Page 46

— 12 —Keyboard Standard keyboard layoutRECEIPT JOURNALRCPTPLU/UPCEMOHEDOMTMACANCELENTERNSRA POSBTL CA/ATRFNDPAGEDOWNINQ5101520491419381318271217161116

Page 47 - UPC price change function

— 138 — UPC Non-PLU code formatCDFree formatFlag(02 or 20-29)Field 2Field 1Free format areaPrice check digitEAN-13 type EAN-8 type2CDFree formatFlagPr

Page 48 - 600

— 139 — UPC deleteWhen you execute the delete job (UPC DELETE) in the X1 mode, you can delete the UPC codes which have notbeen accessed during the per

Page 49

— 140 —Direct Key ProgrammingUse the following procedure to select direct-key programming: Direct PLU/COMBO/Dept. keyYou can assign PLUs, combo meals

Page 50 - PLU price level shift

— 141 —Key numbersRECEIPT JOURNALRCPTPLU/UPCEMOHEDOMTMACANCELENTERNSRA POSBTL CA/ATRFNDPAGEDOWNINQ5101520491419381318271217161116CL987654321000PAGEUPC

Page 51 - Condiment entries (for PLU)

— 142 —PLU Menu Key ProgrammingUse the following procedure for PLU menu key programming: PLU menu keyWhen you enter PLUs, using the PLU menu key makes

Page 52 - Touch “MASHED P.”

— 143 — PLU menu key (continued)• TYPE (Use the selective entry method)PLU : Selects to program a PLU.MENU : Selects to program a sub-menu.NOTEWhen se

Page 53 - Display of Subtotals

— 144 —Functional ProgrammingUse the following procedure for functional programming group:Procedure1.In the SETTING window, select “04 FUNCTION.”• The

Page 54 - Gasoline discount subtotal

— 145 — Discount key ( 1 thru 9 )ProcedureProgram each item as follows:• AMOUNT (Use the numeric entry method)Discount amount (max. 6 digits: 0

Page 55

— 146 — Percent key ( %1 thru %9 )ProcedureProgram each item as follows:• RATE (Use the numeric entry method)Percent rate (0.00 to 100.00)• TEXT (Use

Page 56 - Finalization of Transaction

— 147 — Group discount key ( GDSC%1 thru GDSC%3 )ProcedureProgram each item as follows:• RATE (Use the numeric entry method)Percent rate (0.00 to 100.

Page 57 - Food stamp status shift

— 13 —NOTEThe following optional keys can be assigned in place of those shown in the figure of the standardkeyboard layout. For details, please consu

Page 58 - Tax Calculations

— 148 — Gas discountProcedureProgram each item as follows:• PRICE(Cent) (Use the numeric entry method)Reduce unit price for each medium (0.0 to 99.9 C

Page 59 - Tax deletion

— 149 — GratuityProcedureProgram each item as follows:• RATE (Use the numeric entry method)Percent rate (0.00 to 100.00)• TEXT (Use the character entr

Page 60 - Tax status shift

— 150 — RAProcedureProgram each item as follows:• HALO (High Amount Lockout: use the numeric entry method)A: Significant digit for HALO (1 thru 9)B: N

Page 61 - Guest Check (GLU/PBLU)

— 151 — POProcedureProgram each item as follows:• HALO (High Amount Lockout: use the numeric entry method)A: Significant digit for HALO (1 thru 9)B: N

Page 62

— 152 — Tax deleteProcedureProgram each item as follows:• TEXT (Use the character entry method)Description for the tax delete.Up to 12 characters can

Page 63 - Deposit entries

— 153 — VoidProcedureProgram each item as follows:• TEXT (Use the character entry method)Description for the void function.Up to 12 characters can be

Page 64

— 154 — ReturnProcedureProgram each item as follows:• TEXT (Use the character entry method)Description for the return function.Up to 12 characters can

Page 65

— 155 —Media Key ProgrammingUse the following procedure for media key programming:Procedure1.In the SETTING window, select “05 MEDIA.”• The MEDIA wind

Page 66

— 156 — Cash keysProcedureProgram each item as follows:• TEXT (Use the character entry method)Description for the cash key. Up to 12 characters can be

Page 67

— 157 — Cash keys (continued)• NON ADD# (Use the selective entry method)You can enforce non-add code entry when a cash entry is accepted.COMPULSORY: C

Page 68 - Touch the item for

— 14 —LEVEL1 ... LEVEL5PLU level shift 1 thru 5 keysP-SHIFT1 ... P-SHIFT6Price level shift 1 thru 6 keysGD1SHIFT ... GD3SHIFTGroup discount shift 1 th

Page 69 - Bill printing

— 158 — Cash keys (continued)• EFT/ACCT PROG. (Use the selective entry method)You can select EFT/ACCT compulsory or not-compulsory.NOT COMPULSORY: Not

Page 70 - Auxiliary Entries

— 159 — Cash keys (continued)• NUMBER OF RCPT (Use the numeric entry method)Number of authorization receipts to be issued (1 digit: 1 to 9)If the numb

Page 71 - Discount entries

— 160 — Check keysProcedureProgram each item as follows:• TEXT (Use the character entry method)Description for the check key. Up to 12 characters can

Page 72 - Return entries

— 161 — Check keys (continued)• POSITIVE # (Use the selective entry method)YES : Enables the positive # check function.Any code (non-add code) existin

Page 73

— 162 — Check keys (continued)• EFT TYPE (Use the selective entry method)Select the transaction type.GIFT CARDCHECKDEBITCREDIT• ACCT (Use the selectiv

Page 74 - GRATUITY

— 163 — Charge keysProcedureProgram each item as follows:• TEXT(GROSS) (Use the character entry method)Description for the charge (gross sales) key. U

Page 75 - Payment Treatment

— 164 — Charge keys (continued)• NEGATIVE # CHECK (Use the selective entry method)YES : Enables the negative # check function.Any code (non-add code)

Page 76

— 165 — Charge keys (continued)• EFT (Use the selective entry method)Select ACTION CODE from the following options:AUTH-ONLYDIALPOST-AUTH• EFT TYPE (U

Page 77 -

— 166 — Charge keys (continued)• TIP LINE PRINT (Use the selective entry method)YES : Prints the tip line.NO : Does not print the tip line.NOTEYou can

Page 78

— 167 — Food stamp tender key: For manual entry of paper food stamp paymentProcedureProgram each item as follows:• TEXT (Use the character entry metho

Page 79

— 15 — Default key texts on the displayThe HOME key and FUNCMENU through FUNCMENU30 keys can be set as function keys on the keyboard area of the displ

Page 80 - Customer management

— 168 — Food stamp tender key (continued)• DRAWER OPENING (Use the selective entry method)NO : Does not open the drawer.YES : Opens the drawer.• OUTPU

Page 81 - WASTE mode

— 169 — FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits Transfer)ProcedureProgram each item as follows:• TEXT (Use the character

Page 82 - Correction

— 170 — FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits Transfer)(continued)• DRAWER OPENING (Use the selective entry method)NO :

Page 83

— 171 — Cash benefit by EBT (CASH BNF key)ProcedureProgram each item as follows:• TEXT (Use the character entry method)Description for the check key.

Page 84 - Subtotal Void

— 172 — Cash benefit by EBT (continued)• DRAWER OPENING (Use the selective entry method)NO : Does not open the drawer.YES : Opens the drawer.• OUTPUT

Page 85 - Special Printing Functions

— 173 — Currency conversion keysProcedureProgram each item as follows:• RATE (Use the numeric entry method)Currency conversion rate (0.0000 to 9999.99

Page 86 - Validation Printing Function

— 174 — Service keyProcedureProgram each item as follows:• TEXT (GLU) (Use the character entry method)Description for the service key. Up to 12 charac

Page 87 - Correction after Finalization

— 175 — Service key (continued)• ACCT (Use the selective entry method)ONLINE COMPULSORY.OFFLINE COMPULSORY.CARD RD COMPULSORY.• ACCT NEGATIVE# (Use th

Page 88

— 176 — Final keyProcedureProgram each item as follows:• HEADER ON BILL (Use the selective entry method)YES : Enables header printing on the bill.NO :

Page 89 - Reading (X) and Resetting (Z)

— 177 — Final key (continued)• ACCT (Use the selective entry method)ONLINE COMPULSORY.OFFLINE COMPULSORY.CARD RD COMPULSORY.• ACCT NEGATIVE# (Use the

Page 90

— 16 —key Default text key Default textYou can change the default texts in the PGM2 mode.NOTETRANSINTRANS INSEAT#SEAT#I.PAYI.PAYRF.SALRF.SALB.S.B.S.WA

Page 91 - LAST PICK UP”

— 178 — Cash in drawerYou can program the description and the upper limit amount for the cash in drawer (sentinel).ProcedureProgram each item as follo

Page 92 - Daily Sales Totals

— 179 — Check cashingYou can program the description and the upper limit amounts for check cashing.ProcedureProgram each item as follows:• TEXT (Use t

Page 93

— 180 — Check cashing (continued)•EFT TYPE (Use the selective entry method)Select the transaction type.GIFT CARDCHECKDEBITCREDIT• ACCT (Use the select

Page 94

— 181 — Currency denominations (MONEY)You can program the texts and amounts of each denomination (domestic bill, coin and foreign currency) used forth

Page 95 - Department report

— 182 —Text ProgrammingUse the following procedure for text programming:Procedure1.In the SETTING window, select “06 TEXT.”• The TEXT window will appe

Page 96 - Full group total report on

— 183 — Function textYou can program a maximum of eight characters for each function by using the following table:Procedure001002003004005006007008009

Page 97

— 184 — Function text (continued)085086087088089090091092093094095096097098099100101102103104105106107108109110111112113114115116117118119120121122123

Page 98 - PLU/UPC pick up report

— 185 — Department group textYou can program a maximum of eight characters for each department group (1~9).ProcedureProgram the item as follows:• TEXT

Page 99 - • Sample Z report

— 186 — Server group textYou can program a maximum of eight characters for each server group (1~9).ProcedureProgram the item as follows:• TEXT (Use th

Page 100 - Item label

— 187 —Personnel ProgrammingUse the following procedure for personnel programming: ServerProcedure1.In the SETTING window, select “07 PERSONNEL.”• The

Page 101 - PLU code

— 17 —SK1-1This key locks and unlocks the cash drawer. To lock it, turn 90 degrees counter-clockwise. To unlock it, turn 90 degrees clockwise.This key

Page 102 - Positive check report

— 188 — ManagerProcedure1.In the SETTING window, select “07 PERSONNEL.”• The PERSONNEL window will appear.2.Select the “MANAGER”.• The MANAGER window

Page 103 - DynamicUPC pick up report

— 189 —Terminal ProgrammingUse the following procedure for terminal programming:Procedure1.In the SETTING window, select “08 TERMINAL.”• The TERMINAL

Page 104

— 190 — Machine numberWhen your store has two or more POS terminals, it is practical to assign unique machine numbers to them foridentification.Proced

Page 105 - Capture information

— 191 — Default menu levelYou can preset the menu level to be returned after item entry.ProcedureProgram the item as follows:• DEFAULT MENU LEVEL (Use

Page 106 - Individual server report

— 192 —Date/Time SettingUse the following procedure to set the date and time: Date/timeYou can set the date and time for the POS terminal.Procedure1.I

Page 107 - Reset counter

— 193 —Optional Feature SelectionUse the following procedure to select an optional feature :Procedure1.In the SETTING window, select “10 OPTIONAL.”• T

Page 108 - Hourly report

— 194 — Function prohibitionYour POS terminal allows you to select whether to enable or disable various functions.ProcedureProgram each item as follow

Page 109 - Server name

— 195 — Function prohibition (continued)• INDIRECT VOID (GLU) (Use the selective entry method)DISABLE: Disables indirect void/refund/return entry in G

Page 110 - Closed GLU/PBLU report

— 196 — Function selection 1Your POS terminal enables you to select various functional settings.Program each item as follows:• ITEM VP (Use the select

Page 111 - X1/Z1 stacked reports

— 197 — Function selection 2Your POS terminal enables you to select various functional settings.Program each item as follows:• SEAT # (Use the selecti

Page 112 - Periodic Consolidation

WARNINGFCC Regulations state that any unauthorized changes or modificationsto this equipment not expressly approved by the manufacturer could voidthe

Page 113 - Daily net report

— 18 —Item text : Appears when an item is selected on the main display area or registered.Modification status : Shows "REFUND", "RETURN

Page 114 - Customer sales report

— 198 — Function selection 2 (continued)• T-LOG FULL (Use the selective entry method)LOCK: Locks entries at a terminal when T-LOG buffer becomes full.

Page 115 - Customer code

— 199 — Printing selectionYou can program various printing functions.ProcedureProgram each item as follows:• PURCHASE NO. (Use the selective entry met

Page 116 - Electronic journal

— 200 — Printing selection (continued)• CUST. CODE&NAME KP (Use the selective entry method)YES : Prints the customer code and name on a kitchen pr

Page 117 - Deletion

— 201 —Secret Code ProgrammingUse the following procedure to program a secret code:Procedure1.In the SETTING window, select “11 SECRET CODE.”• The SEC

Page 118 - Non-accessed customer report

— 202 — Z1 reportsYou can assign a secret code to each report.Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method)NOTE If “0”

Page 119 - Dynamic UPC clear

— 203 — System Z1 reportsYou can assign a secret code to each system report.Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry meth

Page 120 - (UPDATE)

— 204 — Initial down-loading (with clearing of memory)You can assign a secret code to each preset data to be downloaded.Secret code: max. 4 digits (00

Page 121

— 205 — Auto keyYou can assign a secret code to each automatic sequencing key (Auto key).Secret code: max. 4 digits (0001 to 9999/0000) (Use the numer

Page 122 - Entering character codes

— 206 —Report ProgrammingUse the following procedure for report programming:Procedure1.In the SETTING window, select “12 REPORT.”• The REPORT window w

Page 123 - Programming

— 207 — Zero skipYou can program whether or not to skip “0” sales totalizer in each report.ProcedureProgram each item as follows:• SERVER (Use the sel

Page 124 - Procedure

— 19 —Information area 1Shows the mode you are in, server name, electronic mail indicator (M) and server code. Refer to the REG modescreen example for

Page 125

— 208 — Stacked reportYour POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to beprinted in sequen

Page 126 - Article Programming

— 209 — Stacked report (continued)• 13 DYNAMIC UPCDynamic UPC report• 14 TRANSACTIONTransaction report• 15 CIDCash in drawer report• 16 POSITIVE CHECK

Page 127 - Department

— 210 — Stacked report (continued)• 28 CUSTOM SALES ALL (Use the numeric entry method)Customer sales all reportParameter: Start customer code/end cust

Page 128 - Department (continued)

— 211 —Logo Text ProgrammingUse the following procedure for logo text programming.Procedure1.In the SETTING window, select “13 LOGO TEXT.”• The LOGO T

Page 129

— 212 — Receipt logoYour POS terminal can print programmed messages for customers on every receipt.ProcedureProgram the item as follows:• RECEIPT LOGO

Page 130 - PLU/UPC (continued)

— 213 — Bill logoYour POS terminal can print programmed messages for customers on the bill.Shown below is an example of selecting “1 HEADER”.Procedure

Page 131

— 214 —Device Configuration ProgrammingUse the following procedure to select a device configuration programming:Procedure1.In the SETTING window, sele

Page 132

— 215 — Built-in printerProcedureProgram each item as follows:• LIGHT&SHADE (Use the numeric entry method)Select a light and shade level. (00 to 9

Page 133 - PLU/UPC stock

— 216 — Receipt printerProcedureProgram each item as follows:• AUTO CUTTER (Use the selective entry method)Auto cutter functionYES : Enables the auto

Page 134 - Link PLU table (for PLU/UPC)

— 217 — Report printerProcedureProgram each item as follows:• PRINTER (Use the selective entry method)Select the printer to be used.BUILT-IN (built-in

Page 135 - Condiment table

— 20 — Customer display (pop-up type) Display contrast adjustment (operator display)You can adjust the contrast of the display in the "BRIGHTNESS

Page 136

— 218 — Remote printer (KP#1 thru KP#9)ProcedureProgram each item as follows:• PRINTER (Use the selective entry method)Select the printer to be used.E

Page 137

— 219 — Pole displayProcedureProgram the item as follows:• WAITING TIME (Use the numeric entry method)Waiting time until the message is displayed on t

Page 138

— 220 —GLU Code ProgrammingUse the following procedure for GLU code programming:Procedure1.In the SETTING window, select “15 GLU CODE.”• The GLU CODE

Page 139

— 221 —Customer ProgrammingUse the following procedure for customer programming:Procedure1.In the SETTING window, select “16 CUSTOMER”.2.Select an opt

Page 140

— 222 — Customer codeProcedureProgram each item as follows:• NAME (Use the character entry method)Enter a customer's name (max. 16 characters)• A

Page 141 - UPC delete

— 223 —Negative Code File ProgrammingUse the following procedure for negative code file programming: Negative code/Override statusYou can program the

Page 142 - Direct Key Programming

— 224 —The DELETE window appears.• Press the CA/AT key.Message “ARE YOU SURE ?” appears.• Select “YES” and press the ENTER key.• To cancel the deletio

Page 143 - Key numbers

— 225 —Positive Code File ProgrammingUse the following procedure for positive code file programming: Positive codeYou can create/delete the positive c

Page 144 - PLU Menu Key Programming

— 226 —The DELETE window appears.• Press the CA/AT key.Message “ARE YOU SURE ?” appears.• Select “YES” and press the ENTER key.• To cancel the deletio

Page 145 - PLU menu key (continued)

— 227 —Macro Key ProgrammingUse the following procedure for macro key programming : Mode position/Auto key no.The Macro Key Function is used to run a

Page 146 - Functional Programming

— 21 —Mode selection windowSelecting an Operating Mode2When you turn on the POS terminal and press the MODE key, a mode selection window willappear on

Page 147 - Discount key (

— 228 —Function Key ProgrammingUse the following procedure for the function key programming:Procedure1.In the SETTING window, select “20 FUNCTION KEY”

Page 148 - Percent key (

— 229 — Function menu keyYou can assign a maximum of 15 function keys to each of the 30 function menu keys. You can also program thedisplay menu title

Page 149 - Group discount key (

— 230 — Function menu key (continued)Setting a menu titleProcedure1.Select the desired function menu key from the function menu key list.2.Select “2

Page 150 - Gas discount

— 231 — Function keyYou can program a display key text and a display key color function key.Procedure1.In the FUNCTION KEY window, select "2 FUNC

Page 151

— 232 — Function menu key listFor the function menu keys ( FUNCMENU to FUNCMENU30 ). the default settings are as follows.Function menu 01 key FUNCMENU

Page 152

— 233 —Capture Key ProgrammingUse the following procedure for capture key programming: Capture key dataYou can program max. 10 data capture keys for t

Page 153 - Manual tax

— 234 —Key Data Entry Job Table ProgrammingUse the following procedure for key data entry job table programming: Capture job numberYou can program a m

Page 154

— 235 —Tax ProgrammingUse the following procedure for tax programming:Procedure1.In the SETTING window, select “23 TAX.”• The TAX window will appear.2

Page 155

— 236 — Table taxYour POS terminal has an automatic tax calculation feature which allows you to program four tax tables.Automatic tax calculations req

Page 156

— 237 — Table tax (continued)ProcedureProgram each item as follows:• TAX RATE (Use the numeric entry method)Tax rate for the tax table (max. 7 digits:

Page 157 - Media Key Programming

— 22 —Mode Selection Selecting a mode1. Use one of the following ways:• Move the cursor to the desired option using the or key.• Enter the desired

Page 158 - Cash keys

— 238 — Rate (%) taxYou can program a tax rate for each tax rate number.ProcedureProgram each item as follows:• TAX RATE (Use the numeric entry method

Page 159 - Cash keys (continued)

— 239 —TRAINING Mode SelectionUse the following procedure to select the training mode: TRAINING modeYou will use the TRAINING mode if you need to trai

Page 160

— 240 —Backup Data Send ProgrammingUse the following procedure for backup data send programming:NOTEFor more information, please consult your authoriz

Page 161

— 241 —Backup Data Receive ProgrammingUse the following procedure for backup data receive programming:NOTEFor more information, please consult your au

Page 162 - Check keys

— 242 —PLU Updating (in the PGM1 Mode)The PLU UPDATE option is primary used a supervisor or manager to change the PLU's unit price or name daily.

Page 163 - Check keys (continued)

— 243 —Automatic Sequencing Key ProgrammingIf you program AUTO keys (automatic sequencing keys) for frequently performed key operations, you can enter

Page 164

— 244 —Loading Dynamic UPC to the Main UPC FileThe UPC master file (main file) can be updated by loading the data in the dynamic UPC file to the UPC m

Page 165 - Charge keys

— 245 —SD CARD ModeIn the SD CARD mode, you can save the data stored in your POS terminal into an SD card or load data from theSA card for various pur

Page 166 - Charge keys (continued)

— 246 —In each menu of this mode, you can perform the following operations:1 SAVING1 SAVE ONLY : Saves the following data of the POS terminal to the S

Page 167

— 247 —Reading Stored ProgramsYou can read programs stored in the PGM1 or PGM2 mode. Program reading sequenceTo read those programs stored in the PGM1

Page 168

— 23 —Time Display and Automatic DateUpdating3Time displayThe screen always displays the current time in the bottom left corner as shown below.Once th

Page 169

— 248 —Sample printouts• Departments (PGM1 or PGM2 mode)*When you take this report in the PGM1 mode, “PGM2” is replaced by “PGM1.”Unit priceGroup no.A

Page 170

— 249 —• PLU/UPC (PGM1 or PGM2 mode)Group nos.Base q'tyPrice level 1Report typeDept. codePLU codeScale status(compulsory/allowed/prohibited)Condi

Page 171

— 250 —• Link PLU table (PGM2 mode) • Mix & Match table (PGM2 mode)• Condiment table (PGM2 mode) • Dynamic UPC (PGM2 mode)Report typeLink PLUtable

Page 172 - (continued)

— 251 —• Combo meal table (PGM2 mode)• Scale tare table (PGM2 mode) • UPC other (PGM2 mode)Report typeScale table no.WeightReport typeCombo table no.C

Page 173

— 252 —• Functions (PGM1 or PGM2 mode) • Media (PGM2 mode)Report typeFunction textAmountHALOType I=Item S=SubtotalTax statusAssociated PLUs(max. 20 i

Page 174

— 253 —• Server (PGM1 or PGM2 mode) • Customer (PGM2 mode)• Customer control (PGM2 mode)• Negative no. (PGM2 mode) • Positive no. (PGM2 mode)Report ty

Page 175 - Eat-in keys

— 254 —• Optional features (PGM2 mode)To be continuedReport typeSetting

Page 176 - Service key

— 255 —• Function text (PGM2 mode) To be continued To be continuedReport typeFunction text (default)Text (preset)

Page 177 - Service key (continued)

— 256 —• Department group text (PGM2 mode) • Server group text (PGM2 mode)• PLU group text (PGM2 mode)Report typeFunction text (default)Text (preset)R

Page 178 - Final key

— 257 —• Logo text (PGM2 mode) • Tax rate (PGM2 mode)• AUTO key (PGM2 mode)Report typeReceipt logo textHeader text forbill printerFooter text forbill

Page 179 - Final key (continued)

— 24 —ReceiptsThis chapter describes the part names and functions of this POS terminal.4Built-in Printer Sample ReceiptTimeConsecutive no.DateItem ent

Page 180

— 258 —• Macro key (PGM2 mode) • Capture key (PGM2 mode)• Function menu key (PGM2 mode)• Capture job no. (PGM2 mode)

Page 181

— 259 —• Device configuration (PGM2 mode) • PLU menu key (PGM2 mode)Report typeImage mode Printer typeTitlePLU menu key no.Menu PLU

Page 182 - Check cashing (continued)

— 260 —• Direct key (PGM2 mode)Report typeKey no.PLU code

Page 183

— 261 —Data ClearThe DATA CLEAR function is primarily used to clear data such as report data (T-LOG, capture data, transaction orhourly report, daily

Page 184 - Text Programming

— 262 —140CDMaker codeNumber system characterItem codeCheck digit3CDNCD (or HRI) format2** ***CDItem code PricePrice check digit4CD(Free code)CDMaker

Page 185

— 263 —EAN-13• Ordinary EAN-13 code (used in source marking)• Specific EAN-13 code (flag 977, 978, 979) (used in the sourcemarking: ISBM, ISSN)Here, y

Page 186 - Function text (continued)

— 264 —Your POS terminal uses a thermal printer. When the print head is heated to a certain level, printing is made onthermal paper.Operator Maintenan

Page 187

— 265 — Cautions in handling the recording paper (thermal paper)• Use only paper as specified by SHARP.• Unpack the thermal paper just before you use

Page 188

— 266 — Installing a paper rollInstalling the receipt paper roll1.Select the “REG” mode with the AC cord connected.2.Remove the printer cover.3.Check

Page 189 - Personnel Programming

— 267 — Removing the journal paper roll1. Remove the printer cover.2. Press the key to feed the journal paper until all its printedpart comes out.3.

Page 190 - Manager

— 25 —Prior to Entries5Preparations for EntriesNOTE Receipt/Journal paper rollsIf the paper rolls are not installed in the built-in printer of your PO

Page 191 - Terminal Programming

— 268 — Prevention of paper jamsKeep the following points in mind to prevent paper jams.• Do not touch the receipt while it is being printed.• Cut off

Page 192

— 269 — Removing a paper jamPull all the way forwardCutter unitCutter open tabPrecaution: Be very careful with the cutter, so as not to cut yourself.

Page 193

— 270 —When the printed text is getting dark or faint, there may be paper dust adhering to the print head. Clean the printhead as follows:Cleaning the

Page 194 - Date/Time Setting

— 271 —21TillCoin caseDrawerThe till in the POS terminal is detachable. After closing your business for the day, remove the till from the drawerand ke

Page 195 - Optional Feature Selection

— 272 —The following options are available for your POS terminal:For further information, contact your authorized SHARP dealer. Do not try to install

Page 196 - Function prohibition

— 273 —Specifications17ModelExternal dimensionsWeightPower sourcePower consumption Operating temperature ElectronicsBuilt-in batteryKeyboardDisplayCus

Page 197

— 274 —NOTICEPLEASE BE SURE TO ASK ABOUT THE WARRANTY THAT AN AUTHORIZED DEALER EXTENDS TOYOU. In order to assure you, the end-user, of warranty prote

Page 198 - Function selection 1

— 275 —SHARP ELECTRONICS CORPORATIONUP820N_MIE10Sharp Plaza, Mahwah, New Jersey 07495-11631-800-BE-SHARPhttp://www.sharp-usa.comSHARP CORPORATION

Page 199 - Function selection 2

— 26 —If you enter the amount of cash for change (starting cash) in the drawer before starting entry operations, you candiscriminate that amount from

Page 200

— 27 —Entries6Server Code EntriesPrior to an item entry, the server will be compelled to enter his or her assigned server code. However, this may notb

Page 201 - Printing selection

— 1 —BATTERY DISPOSALContains Nickel Metal Hydride Battery. Must be Disposed of Properly.Contact Local Environmental Officials for Disposal Instructio

Page 202

— 28 —• Miscellaneous function menu windowFUNCMENU • Cash menu windowCASH# • Check menu windowCHK# • Charge menu windowCH# • Conve

Page 203 - Secret Code Programming

— 29 —ExampleSelling the PLU no.10 item and finalizing through charge 21. Press the 10 key.2. Press the CH# key.• The charge CHECK menu window will ap

Page 204 - PGM2-mode operations

— 30 —Item Entries Single item entriesDepartment entries (direct department entries)Enter a unit price and press the corresponding department key.If y

Page 205 - System PGM2-mode operations

— 31 —PLU entries (direct PLU entries)ProcedureDirect PLU keyUnit price(for subdept.)When using a programmed priceExampleENTER2 16 1

Page 206 - Program each item as follows:

— 32 — Repeat entriesYou can use this function for repetitive entries of the same item.Simply press the repeat function key after a valid item entry.

Page 207 - Auto key

— 33 — Multiplication entriesUse this function feature when you need to enter two or more of the same item.This feature helps you when you sell large

Page 208 - Report Programming

— 34 —ExampleSelect PLU code 20from the menu.DEPT#ENTERENTER716525250158 8318 180055099887654302 2PLU/UPCPLU/UPCPLU/UPC

Page 209 - Hourly report

— 35 — Split-pricing entriesYou will use this function when your customer wants to separately buy items normally sold in base (unit) quantities.Proced

Page 210

— 36 —Example7 106008 515 5 65099887654302 3 5 Select PLU code 17 from the menu.PLU/UPCPLU/UPC Successive multip

Page 211 - Stacked report (continued)

— 37 —Example3 44001 52 581 757 75 4 5 50998876543021 21 2Select PLU code 50from the menu.

Page 212

— 2 —CONTENTSINTRODUCTION ...

Page 213 - Logo Text Programming

— 38 — Scale entriesFor entry of items sold by weight, a scale must be connected to read the weight automatically. To make a refundentries, enter the

Page 214

— 39 —ii) Manual scale entriesProcedureUnit priceper base wt.Unit priceper base wt.PLU codeDirect PLUBase wt.Net weightPLU codeDirect PLUOnly when you

Page 215

— 40 — Single item cash sale (SICS) and single item finalization (SIF)SICS entries• This function is useful when only one item (for example, a pack o

Page 216

— 41 — Age verification (Birthday entry)The age verification function is used for prohibiting sales of goods (departments, PLUs, or UPCs) for to perso

Page 217

— 42 —Special Entries for PLU/UPC Promotion (mix-and-match) functionThis function is convenient for selling a mix of different PLU/UPC items by the lu

Page 218

— 43 — UPC learning functionWhen you enter or scan an undefined UPC code, you are required to enter its unit price and associated depart-ment. The ent

Page 219

— 44 — PLU/UPC price inquiry (view) functionThis function displays the unit price of a PLU/UPC item (view mode).ProcedureNumeric entry(Q'ty

Page 220

— 45 — UPC price change functionNOTETo use this function, consult your dealer.The manager and servers/cashiers can use this function when they need to

Page 221 - Pole display

— 46 —ExamplePrice change mode5087654321106 600 PLU/UPCPRICECHANGEPRICECHANGEExampleChanging a price during a transaction5087654321106

Page 222 - GLU Code Programming

— 47 — PLU level shift (for direct PLUs)This function can increase the number of direct PLUs on your POS terminal without adding additional direct PLU

Page 223 - Customer Programming

— 3 —UPC price change function ... 4

Page 224

— 48 — PLU price level shiftNOTETo use this function, please consult your authorized SHARP dealer.Six different price levels can be programmed for eac

Page 225

— 49 —Lock shift mode (for price shifts)If your terminal has been programmed for PLU/UPC price level shift in the lock shift mode, press the desiredpr

Page 226

— 50 —ExampleTouch “RARE” on the keyboard.Touch “MASHED P.” on the keyboard.NOTE• When the condiment entry is programmed as compulsory, your POS termi

Page 227

— 51 —Display of SubtotalsYour POS terminal provides these eight types of subtotals: Merchandise subtotalYou may press the MDSESBTL key at any point d

Page 228

— 52 — Group discountable subtotalGroup 1 discountable subtotalYou may press the GD1SHIFT GD1 SHIFT and SBTL keys in this order at any point during a

Page 229 - Macro Key Programming

— 53 —Holding/Recalling of Transaction Hold/Recall FunctionThis function can be used during entry of a transaction to start entry of the next transact

Page 230 - Function Key Programming

— 54 —Finalization of Transaction Cash or Check tenderingPress the SBTL key to get the tax-inclusive subtotal, enter the amount tendered by your custo

Page 231 - Function menu key

— 55 — Food stamp tenderingIf your customer makes payment (or tendering) by food stamps, obtain the food stamp-eligible subtotal* bypressing the FSTEN

Page 232

— 56 —Tax Calculations Automatic taxWhen your POS terminal is programmed with a tax table (or tax rate) and a department or PLU is set for pro-grammed

Page 233

— 57 — Tax deletionYou can delete the automatic tax on the taxable 1, taxable 2, taxable 3, taxable 4, or taxable 5 subtotal of eachtransaction with t

Page 234 - Function menu key list

— 4 —Customer management ... 7

Page 235 - Capture Key Programming

— 58 — Tax status shiftYour POS terminal allows you to shift the programmed tax status of a department or PLU key or discount orpercent key by pressin

Page 236

— 59 —Guest Check (GLU/PBLU)Two different guest check entry systems are available: the GLU system and previous balance lookup (PBLU)system. It depends

Page 237 - Tax Programming

— 60 —SRVC key when printing is not desired and to use the FINAL key when printing of the current balanceincluding tax is desired. Even after this tem

Page 238 - Table tax

— 61 — Deposit entriesDeposit refers to a prepayment on a guest check. It can be received as a cash, check or charge tender.You can make a deposit ent

Page 239 - Table tax (continued)

— 62 — Transferring guest checks out or in (Transfer-out/in)Transferring guest checks outAt the end of server shift or whenever a server is relieved,

Page 240

— 63 — Bill totalizing/bill transferBill totalizingThe bill totalizing function is used to combine multiple bills. The function is useful, for example

Page 241 - TRAINING Mode Selection

— 64 —Bill transferThis function is used to change the GLU/PBLU code of a particular bill.Procedure GLU/PBLU code New GLU/PBLU code [Payment

Page 242 - Backup Data Send Programming

— 65 — Bill separatingThe function is used when each guest of a group pays his or her own order. With this function, you can select someitems from a g

Page 243

— 66 —Example B.S.101 GLU 102 GLU 2 ENTER CA/AT B.S.Touch the item forbill splitting

Page 244

— 67 — Bill printingThis function is used for issuing the bill to the guest. Your POS terminal can print the bill (normal bill or cumulativebill) on t

Page 245

— 5 —Customer sales report ...

Page 246

— 68 —Auxiliary Entries Percent calculations (premium or discount)• Your POS terminal provides a percent calculation for a merchandise subtotal or an

Page 247 - SD CARD Mode

— 69 — Discount entriesFor discount or coupon tenderings, you may use the 1 thru 9 keys if so programmed.If the discount or tendered coupon is t

Page 248

— 70 — Refund entriesIf a refunded item is to be entered into a department, enter the amount of the refund, then press the REFUND keyand a correspondi

Page 249 - Reading Stored Programs

— 71 — Printing of non-add code numbersEnter a non-add code number with a maximum of 16 digits such as a customer reference number and press the#/TM k

Page 250 - Sample printouts

— 72 — Remote printer send functionThis function enables a partial order to be sent to the kitchen for preparation while the server is waiting for an

Page 251 - • PLU/UPC (PGM1 or PGM2 mode)

— 73 —Payment Treatment Tip-in entriesYour POS terminal allows the entry of tips given to servers in cash or by credit card.A tip entry should be done

Page 252 - Base qʼty

— 74 — Tip paid entriesThis operation is used to distribute a tip paid by credit card to servers in cash. To perform a tip paid entry, enter theserver

Page 253 - Scale table no

— 75 —Example12345 #/TMRA4800 CHECKRANOTEInstead of the above procedures, you may choose the following received-on-account entry procedureonly for c

Page 254 - Key data entry job no

— 76 — Paid-out entriesProcedureDirect key entries Amount (max. 8 digits) thru thru For the next POTo cancelCH9CHK9CH1CHK1 orPO2PO orPO2POFS

Page 255 - • Manager (PGM2 mode)

— 77 —Example5000 PO No-sale (exchange)For exchange of money, simply press the NS key without any entry. The drawer will open and the printer will is

Page 256

— 6 —Charge keys ...

Page 257 - Text (preset)

— 78 —Example12345 #/TM5000 CA/CHK1 Customer managementYour POS terminal can provide a customer management function.To enable the customer managemen

Page 258 - • PLU group text (PGM2 mode)

— 79 —WASTE modeThis mode is used to remove an article which has already been prepared and is no longer suitable to be served.Procedure

Page 259 - • GLU code (PGM2 mode)

— 80 —Correction of the Last Entry (Direct Void)If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( %1 thru

Page 260 - • Capture job no. (PGM2 mode)

— 81 —Correction of the Next-to-Last or Earlier Entries (Indirect Void)By selecting a line and touching “I.VOID” in the keyboard area, you can void an

Page 261 - Printer type

— 82 —Subtotal VoidWith the SBTL VOID key or selecting a line and touching “ST VD”, you can void an entire transaction. Once asubtotal void is execute

Page 262

— 83 —Printing Message Text on Remote Printers or Chit ReceiptsYou can print a message on a remote printer or a chit receipt if so programmed. Press t

Page 263 - Data Clear

— 84 —The “COPY” symbol is printed on the copy receipt.Validation Printing FunctionYour POS terminal can perform validation printing when it is connec

Page 264 - European Article Number (EAN)

— 85 —Manager(s) can override programmed limits (such as maximum amounts) for various functions andvoid incorrect entries that servers or cashiers can

Page 265 - UPC file

— 86 —Correction after FinalizationTo void incorrect entries, follow the procedure below1.Enter the manager code and press ENTER .2.Enter your secret

Page 266 - Operator Maintenance

— 87 —Reading (X) and Resetting (Z)of Sales Totals10• Use the reading function (X) when you need to take an X report (reading) of sales information en

Page 267 - Correct Incorrect

— 7 —Receipt printer...

Page 268 - Installing a paper roll

— 88 —X1, Z1 X2, Z2 Start/end department codesX1 X2 Department group no.X1 X2X1 X2X1, Z1 X2, Z2 Start/end PLU/UPC codesX1, Z1 X2, Z2 *1X1, Z1 X2, Z2 D

Page 269 - Area to cut

— 89 —X1, Z1 Start/end timeX1X2, Z2X1, Z1 Start/end GLU codeX1, Z1X1, Z1 Start/end GLU codeX1, Z1X2 Start/end customer codesX2, Z2 Start/end customer

Page 270 - Prevention of paper jams

— 90 —Daily Sales TotalsTransaction reporttroper Z elpmaS •troper X elpmaS •To be continued on the next page(When the Canadian tax system is selecte

Page 271 - Removing a paper jam

— 91 —To be continued on the next pageEat-in 1 counter and totalDirect void counter and totalIndirect void counter and totalSubtotal void counter and

Page 272 - Cleaning the Print Head

— 92 —Check 1 sale counter and tendering counterCash+check in drawerCash in drawerDeposit counter and totalDeposit refund counter and totalTip-paid co

Page 273 - Opening the Drawer by Hand

— 93 —Department report• Sample X report • Sample Z reportSales amount“+” real dept. counter and totalRatio of dept. 3 sales amount to “+” real dept

Page 274 - List of Options

— 94 —Individual group total report ondepartmentsDepartment markdown reportFull group total report ondepartmentsSales q'tyDept. codeDept. labelSa

Page 275 - Specifications

— 95 —PLU/UPC report by designated range• Sample X report • Sample Z reportThe subsequent printout occurs in the same format as in the sample X repo

Page 276

— 96 —PLU/UPC pick up report• Sample X report • Sample Z reportTotal sales q' ty and total sales amount for price level 1Item label for price l

Page 277 - SHARP CORPORATION

— 97 —PLU/UPC report by associated department• Sample X reportAssociateddept. codeSales q'ty and amount for price level 1PLU codeItem label• Sa

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