Sharp UP-3500 Instruction Manual

POS TERMINALINSTRUCTION MANUALUP-3500MODELSecond Edition

8RS-232CCH5RESETOpening the side coverWhile moving the release lever towards you, pullthe side cover and rotate the cover upwardas shown in the illust

98 PLU/UPC report by watch list (pick up)••••• Sample X report • • • • • Sample Z reportTotal for watch listThe

99 Piece count report for PLU••••• Sample X report • • • • • Sample Z report Theoretical food cost% report

100 Dynamic UPC report••••• Sample X report • • • • • Sample Z report Dynamic UPC report by associated dep

101 Dynamic UPC report by watch list (pick up)••••• Sample X report • • • • • Sample Z reportUPC codeThe subsequ

102 Non accessed UPC report••••• Sample X report • • • • • Sample Z reportUPC codeThe subsequent printout occurs

103 Dynamic UPC clear by associated department Dynamic UPC clear (by designated range)UPC codeAssociated dept. no.UPC codeUPC range

104 Coupon/discount total reportCashier no./cashier nameTotal for subtotal (-)Total for subtotal % discountTotal for group discountMix & mat

105 Coupon/discount report by department Coupon PLU report••••• Sample X report • • • • • Sample Z reportD

106 Individual cashier report••••• Sample X report • • • • • Sample Z reportCashier no./nameThe subsequent print

107 All cashier report••••• Sample X report • • • • • Sample Z reportCashier no./nameTransaction foreach cashier

9DisplaysThis POS terminal is equipped with a color LCD operator display.The operator display is a touch panel.Operations can be performed by touching

108 All daily deposit report Individual deposit reportCashier no./name

109 Cashier summary report Cash in drawer reportCashier no./nameCashier no./nameSales totalCash in drawerTotal

110 Tax reportCashier no./nameFor manual taxTotalFor tax1

111 Starting cash memory reportCashier no./nameTotalStarting cash memory (+)Starting cash memory (-)Starting cash memory total

112 Open GLU report••••• Sample X report • • • • • Sample Z report Open GLU by cashier report••••• Sample

113 Closed check report••••• Sample X report • • • • • Sample Z report Closed check by cashier report•••••

114 Drive-thru report••••• Sample X report • • • • • Sample Z report Drive-thru by cashier report••••• Sa

115 Closed drive-thru report••••• Sample X report • • • • • Sample Z report Closed drive-thru by cashier r

116 Service time report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in the same

117 All employee TEFRA reportEmployee code rangeEmployee code/nameCredit card sales/charge tipOther sales/cash tipTotal non-TEFRA/total TEFRADif

10••••• Registration screenThe registration screen consists of several sub-windows (Receipt/Menu/Category/Function/Ten key pad).When the cashier is si

118Employee code/nameCredit card sales/charge tipOther sales/cash tipTotal non-TEFRA/total TEFRATotal tip/tip minimum declarationDifferenceEmployee co

119 Employee reportEmployee code rangeEmployee code/nameDateTime-inLocation no./nameLocation no./nameTotal working time per locationTotal cost p

120 Employee over time report Labor cost% reportEmployee code rangeEmployee code/nameDateOver timeOver time costTime/transaction counter/s

121 Employee active status report

122 Hourly report••••• Sample X report • • • • • Sample Z report Car # hourly report••••• Sample X report

123 Department group hourly••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in the

124 Revenue department group report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs

125 Revenue transaction report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in t

126 Sales comparison report Department group comparison report

127 Discount by revenue report

11••••• Drive-thru screenThe drive-thru screen is used for the drive-thru function (after the drive-thru transaction or by touching the[D-DISP] key).S

128 Media type by revenue report

129 Tax by revenue report

130 Hourly by revenue report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in the

131 Electronic journal report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in th

132 Key capture data report X/Z stacked reportsYou can print multiple X/Z reports in sequence by selecting the stacked report option from

133Periodic Report SamplesYour POS terminal allows you to take consolidation X and Z reports of a chosen period (the period isusually one week or mont

134 Employee report••••• Sample X report • • • • • Sample Z report Employee summary report••••• Sample X

135 Pay period report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in the same f

136 Pay period summary report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in th

137 Employee over time report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs in th

12 Customer displayThere are two customer display options available for the UP-3500.The pole type customer display or an integrated type rear dis

138 Employee time calculation report

139 Daily labor cost% report Emloyee time adjustment report

140 Department group projection report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occ

141 Daily summary by revenue report••••• Sample X report • • • • • Sample Z reportThe subsequent printout occurs

142 Daily summary report••••• Sample X report • • • • • Sample Z report X/Z stacked reportsYou can print m

143Compulsory Cash/Check DeclarationIf your POS terminal has been programmed for compulsory cash/check declaration, you mustdeclare the cash/check val

144For cash:For check:• Select the money type by touching item orusing the [ENTER] key.• Enter quantities of money and touch the[ENTER] key.• To termi

145ProgrammingThis chapter explains how to program various items. Before you start programming, select thePGM1 or PGM2 mode from the mode selection wi

1461 POS READING1 DEPARTMENT1 DEPARTMENT2 DEPT GR. REVENUE2 ITEM SETUP1 PLU/UPC2 MODIFIER PLU3 COUPON PLU4 RECIPE TEXT5 DYNAMIC UPC6 UPC OTHER3 TABLES

147(1 POS READING) 7 TERMINAL1 REPORTS2 MAINTENANCE3 TERMINAL4 OPTIONAL SETTINGS5 GLU/D-THRU CODE8 TEXT EDITOR1 REVENUE CENTER TEXT2 FUNCTION TEXT3 LO

132Before Operating the POSTerminalThis chapter describes those steps required prior to using the POS terminal for the first time.Display AngleThe dis

148(2 POS SETTING) 3 TABLES1 CONDIMENT TABLES2 COMBO MEAL TABLES3 LINK PLU/UPC TABLES4 SET PLU TABLES5 MIX&MATCH TABLES6 SCALE TABLES4 WORK FORCE1

149(2 POS SETTING) 17 TAX17 RATE18 TAX18 RATE19 TAX19 RATE20 TAX20 RATE21 DOUGHNUT EXEMPT22 BAKED FOOD EXEMPT23 MANUAL TAX24 TAX DELETE2 MEDIA1 CASH K

150(2 POS SETTING) 4 HOURLY REPORT5 STACKED REPORT6 TEFRA RATE2 MAINTENANCE1 MAINTENANCE DATA CREATE2 MAINTENANCE DATA D/L3 D-UPC DOWNLOAD4 SYSTEM BAC

151(2 POS SETTING) 3 BILL LOGO1 BILL HEADER2 BILL FOOTER4 EAT IN LOGO4 SORT GROUP TEXT9 SYSTEM1 PRINTERS1 RECEIPT PRINTER2 JOURNAL PRINTER3 BILL PRINT

152How to Program Alphanumeric CharactersWhen you program alphanumeric characters, the character keyboard will be displayed as shown below.[BKSPC] : B

153Alphanumeric Characters

154Basic InstructionsThis section illustrates the basic programming by using an example of programming for departments.( Department (1 DEPARTMENT ➝ 1

155(3) Touch the [1 DEPARTMENT] button to program the department, and select the desired department andtouch the [ENTER] key.(4) Select the programmin

156 Programming function key[DELETE] : Used to delete the data or item.[BKSPC] : Backs up the cursor for deleting the character or figure at the

157POS Setting DataThe POS setting data can be confirmed with the following tables.The default programming data of parameters is emphasized in bold ch

143Prior to Making EntriesPreparations for EntriesEnsure that all printers in your system have adequate paper rolls prior to beginning entries. For mo

158 Department group revenue center (1 DEPARTMENT ➝ 2 DEPT GR. REVENUE ... PGM2)Department group no.: 1 to 99(1) Select the PGM2 mode i

159 Dynamic UPC (2 SALES ITEMS ➝ 3 DYNAMIC UPC ... PGM1)(2 ITEM SETUP ➝ 5 DYNAMIC UPC ... PGM2)UPC/EAN code: max. 13 digits (EAN13, EA

160Text ParameterTable number for condiment entryCONDIMENT TBL# max. 3 digits (1 to 999

161Text ParameterCHIT RECEIPTYES: Prints the PLU sales information on the chit receipt

162Text ParameterZERO PRICEALLOWED: Allows a zero-price entry.DISALLOWED: Disallows a z

163Text ParameterASSOCIATED DEPT. Department number to be associated with the entered P

164Text ParameterCOMPULSORY: Makes a scale entry compulsory.SCALE ENABLE: Enables a sca

165 Preparation assignment (2 ITEM SETUP ➝ 1 PLU/UPC ➝ 3 PREP ASSIGNMENT ... PGM2)The POS terminal allows you to program the department ass

166 CVM routing (2 ITEM SETUP ➝ 1 PLU/UPC ➝ 5 CVM ROUTING ... PGM2)PLU code: max. 6 digits (1 to 999999)UPC/EAN code: max. 13 digits (EAN13

167Text ParameterPLU OR COMBO #1PLU: PLU typeCOMBO: Combo typeCODEPLU code max. 6 digit

15Selecting an Operating ModeThe POS terminal will display the following listing by touching the [MODE] key.Mode selection window: Operating mode

168 Recipe table (2 ITEM SETUP ➝ 4 RECIPE TEXT ... PGM2)The POS terminal allows you to create the text message to describe ingredients or p

169 UPC Non-PLU code format (2 ITEM SETUP ➝ 6 UPC NON-PLU ... PGM2)The register allows you to specify the Non-PLU code format (System sign(

170 ClassificationTable 1 Table 2 Table 3 - Table 12Kind of Code EAN13 EAN8 undefinedSystem sign 02 2 undefinedLength of field 1 5 2 un

171Text ParameterMESSAGE TEXT Message text max.16 charactersRepeat times ((1 thru 9)/0)

172 Combo meal tables (3 TABLES ➝ 2 COMBO MEAL TABLES ... PGM2)Combo meal table no.: max. 3 digits (1 to 999)(1) Select the PGM2 mode and t

173Text ParameterPRICE Unit price of code 3 (0 to 999999)COMBO PLU#4 Associated PLU #4

174 Link PLU/UPC tables (3 TABLES ➝ 3 LINK PLU/UPC TABLES ... PGM2)Each link PLU is listed as if the PLU was entered individually for price

175 Mix & match tables (3 TABLES ➝ 5 MIX&MATCH TABLES ... PGM2)Mix & Match table no.: max. 2 digits (1 to 99)(1) Select the PGM

176 Scale tables (3 TABLES ➝ 6 SCALE TABLES ... PGM2)Scale table no.: 1 digit (1 to 9)(1) Select the PGM2 mode and touch the [2 POS SETTING

177 Cashier (2 WORK FORCE ➝ 1 CASHIER ... PGM1)(4 WORK FORCE ➝ 1 CASHIER ... PGM2)Cashier code: 4 digits (1 to 9999)(1) Select the PGM1

16 Mode selectionTouch the [MODE] key. The following mode screen is displayed.Select the mode and touch it in the window to operate the desired f

178 When the “DEL” key is touched on table number selection menu, the table is deleted.Text

179 Employee ID (4 WORK FORCE ➝ 2 EMPLOYEE ➝ 1 EMPLOYEE ID ... ... PGM2)Employee code: 10 digits (0 to 9999999999)(1) Select the PGM2 mode

180 Job location tables(4 WORK FORCE ➝ 2 EMPLOYEE ➝ 2 JOB LOCATION TABLES ... PGM2)Job location table no.: 2 digits (0 to 99)(1) Select t

181 Authority level (4 WORK FORCE ➝ 5 AUTHORITY ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the programmi

182 PLU menu keys (5 KEYBOARD FUNCTIONS ➝ 1 PLU MENU KEYS ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the

183 Direct keys (5 KEYBOARD FUNCTIONS ➝ 3 DIRECT KEYS ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the prog

184 Macro keys (5 KEYBOARD FUNCTIONS ➝ 4 MACRO KEYS ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the progra

185 Capture keys (5 KEYBOARD FUNCTIONS ➝ 5 CAPTURE KEYS ... PGM2)The capture keys can be used to obtain additional information during the

186Text ParameterMESSAGE#2 Job description (Display message) : max. 12 Characters (spac

187 Function keys (5 KEYBOARD FUNCTIONS ➝ 7 FUNCTION KEYS ... PGM2)The POS terminal allows you to program the key text/color of the funct

17Entering a Secret CodeWhen a secret code has been set for the selected mode or assigned cashier, you must enter the secretcode and touch the [ENTER]

188 Tax rate (6 POS FUNCTIONS ➝ 1 TAX ➝ 1 TAX1 RATE to 20 TAX20 RATE ... PGM2)Up to 20 tax rates (tax tables or % rates) can be programme

189 Doughnut tax exempt (6 POS FUNCTIONS ➝ 1 TAX ➝ 21 DOUGHNUT EXEMPT ... PGM2)The quantity for the doughnut tax exempt function can be p

190 Manual tax (6 POS FUNCTIONS ➝ 1 TAX ➝ 23 MANUAL TAX ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the pr

191 Cash keys (6 POS FUNCTIONS ➝ 2 MEDIA ➝ 1 CASH KEYS ... PGM2)UP to 9 cash keys(1) Select the PGM2 mode and touch the [2 POS SETTING] t

192Text ParameterCOMPULSORY: GLU/drive-thru entry compulsoryGLU/DRIVE THRU INHIBIT: GLU

193Text ParameterOUTPUT KP NO.2KP number of the network remote printer 2 (1 digit: (1 t

194Text ParameterNUMBER OF RCPTNumber of authorization receipt to be issued: 1 digit (1

195 Service key (6 POS FUNCTIONS ➝ 2 MEDIA ➝ 5 SERVICE KEY ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the

196Text ParameterCARD# PRT.YES: Prints the card number.NO: Not prints the card number.F

197 Final key (6 POS FUNCTIONS ➝ 2 MEDIA ➝ 6 FINAL KEY ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the pro

FCC Regulations state that any unauthorized changes or modifications tothis equipment not expressly approved by the manufacturer could voidthe user s

18EntriesFunction Key Description Screen transitionsThis POS terminal provides several types of basic screens for various functions or modes.For

198Text ParameterCARD# PRT.YES: Prints the card number.NO: Not prints the card number.F

199 Conversion rates(6 POS FUNCTIONS ➝ 3 CONVERSION RATES ➝ 1 CONVERSION RATES ... PGM2)UP to 4 conversion rates(1) Select the PGM2 mode a

200 Money type (6 POS FUNCTIONS ➝ 3 CONVERSION RATES ➝ 2 MONEY ... PGM2)The money type is used to define items for entry of SCM+/SCM- and

201 ( - ) keys (3 POS FUNCTIONS ➝ 1 SALE/ITEM COUPONS ... PGM1)(6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 1 SALE/ITEM COUPONS ... PGM2)UP to

202 % keys (3 POS FUNCTIONS ➝ 2 SALE/ITEM DISCOUNTS ... PGM1)(6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 2 SALE/ITEM DISCOUNTS ... PGM2)UP to

203 Group discount(3 POS FUNCTIONS ➝ 3 GROUP DISCOUNTS ... PGM1)(6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 3 GROUP DISCOUNTS ... PGM2)UP to 9

204 Vender coupon UPC(6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 4 VENDER COUPON UPC ... PGM2)Text

205 RA functions (6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 6 RA FUNCTIONS ... PGM2)UP to 9 RA keys(1) Select the PGM2 mode and touch the [2 POS SE

206 PO functions (6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 7 PO FUNCTIONS ... PGM2)UP to 9 PO keys(1) Select the PGM2 mode and touch the [2 POS SE

207 No sale (6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 8 NO SALE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the pro

19 Classification Description Function(Continued) Function keys list (using default key labels)

208 Printed void (6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 9 VOID ➝ 3 PRINTED VOID ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING

209 Refund (6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 10 REFUND ➝ 1 REFUND ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perfo

210 Non add code (6 POS FUNCTIONS ➝ 4 FUNCTIONS ➝ 11 NON ADD CODE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perf

211 Negative code (6 POS FUNCTIONS ➝ 5 NEGATIVE# ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the programmi

212 Report zero skip (7 TERMINAL ➝ 1 REPORTS ➝ 1 ZERO SKIP ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the

213 Report print options(7 TERMINAL ➝ 1 REPORTS ➝ 2 REPORT PRINT OPTIONS ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] t

214 Department group projection(7 TERMINAL ➝ 1 REPORTS ➝ 3 DEPT GR. PROJECTION ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETT

215 Stacked report (7 TERMINAL ➝ 1 REPORTS ➝ 5 STACKED REPORT ... PGM2)Up to 2 stacked reports (STACKED REPORT1 or STACKED REPORT2)Text

216 TEFRA rate (7 TERMINAL ➝ 1 REPORTS ➝ 6 TEFRA RATE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the prog

217 Maintenance data down-loading(7 TERMINAL ➝ 2 MAINTENANCE ➝ 2 MAINTENANCE DATA D/L ... PGM2)(1) Select the PGM2 mode and touch the [2 P

20 Classification Description Function(Continued)ITEMPLU/UPC Specified item(PLU) numberSCALE Scale e

218 System restore data(7 TERMINAL ➝ 2 MAINTENANCE ➝ 4 SYSTEM RESTORE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to p

219 Till timer and drawer alarm (7 TERMINAL ➝ 3 TERMINAL ➝ 3 TILL TIMER ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] t

220 Condiment ignore (7 TERMINAL ➝ 3 TERMINAL ➝ 6 CONDIMENT IGNORE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perf

221 Revenue center number by terminal(7 TERMINAL ➝ 3 TERMINAL ➝ 10 REVENUE BY TERMINAL ... PGM2)(1) Select the PGM2 mode and touch the [2

222 Function selections(7 TERMINAL ➝ 4 OPTIONAL SETTINGS ➝ 1 FUNCTION SELECTIONS ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SE

223Text ParameterCAPTURE FULLCONTINUE: Not lock entries at a satellite even when captur

224 Expand function(7 TERMINAL ➝ 4 OPTIONAL SETTINGS ➝ 3 EXPAND FUNCTION ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] t

225 Z1 mode secret codes (7 TERMINAL ➝ 5 AUTHORITY SETUP ➝ 1 Z1 MODE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to p

226 PGM2 mode secret codes(7 TERMINAL ➝ 5 AUTHORITY SETUP ➝ 2 PGM2 MODE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to

227 System Z1 mode secret codes(7 TERMINAL ➝ 5 AUTHORITY SETUP ➝ 3 SYS Z1 MODE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETT

21CHARGECH n Charge (n: 1 - 9)CONVCONV n Used to creates a subtotal in foreign currency (n: 1 - 4).TIP Used to enter the tip.TIP PAID Used to execute

228 System PGM2 mode secret codes(7 TERMINAL ➝ 5 AUTHORITY SETUP ➝ 4 SYS PGM2 MODE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS

229 Initial down-loading secret codes(7 TERMINAL ➝ 5 AUTHORITY SETUP ➝ 5 INITIAL D/L ... PGM2)(1) Select the PGM2 mode and touch the [2 PO

230 Maintenance down-loading secret codes(7 TERMINAL ➝ 5 AUTHORITY SETUP ➝ 6 MAINTENANCE D/L ... PGM2)(1) Select the PGM2 mode and touch t

231 E-payment secret codes(7 TERMINAL ➝ 5 AUTHORITY SETUP ➝ 7 E-PAYMENT ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to

232 Drive-thru code range(7 TERMINAL ➝ 6 GLU/D-THRU SETTINGS ➝ 2 D-THRU RANGE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTI

233 Revenue center text (8 TEXT EDITOR ➝ 1 REVENUE CTR TEXT ... PGM2)Revenue centers can be used to separate sales of different concepts.

23419 RFD TAX4 Tax 4 total of refund entries 16 characters20 TAX4 Net tax 4 total21 TX4 EXPT Exempt tax 422 TAX5 ST Net taxable 5 subtotal23 GRS TAX5

23563 GRS TAX13 Gross tax 13 total 16 characters64 RFD TAX13 Tax 13 total of refund entries65 TAX13 Net tax 13 total66 TX13 EXPT Exempt tax 1367 TAX14

236107*TTL TAX Tax total 16 characters108 N E T Net109 N E T 2 Sales total including tax total110 CP PLU Coupon-like PLU111 V. CP UPC Vender coupon UP

237151 DEPT(-) (-)Dept total 16 characters152*HASH TL Hash (+)Dept total153 HASH(-) Hash (-)Dept total154*BTTL TL Bottle (+)Dept total155 BTTL(-) Bott

22 Classification Description FunctionPRINTINGRCPT Used to print the receipt after transaction.RCP.S

238195 BREAK-OUT Break-out 16 characters196 BREAK PD Break-in/paid197 LABOR% Labor%198 SHIFT-OPEN Shift-open199 SHIFT-CLS Shift-close200 TRANSFER Cash

239239 COUPON IS Coupon is 16 characters240 CCD CCD241 CCD DIF. CCD DIFFER242 DIF. TL CCD DIFFER total243 SCM (+) SCM(+)244 SCM (-) SCM(-)245 SCM TTL

240 Header logo text (8 TEXT EDITOR ➝ 3 LOGO TEXT ➝ 1 HEADER LOGO ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perf

241 Bill footer logo text(8 TEXT EDITOR ➝ 3 LOGO TEXT ➝ 3 BILL LOGO ➝ 1 BILL FOOTER ... PGM2)(1) Select the PGM2 mode and touch the [2 POS

242 Receipt printer (4 PRINTERS ➝ 1 RECEIPT PRINTER ... PGM1)(9 SYSTEM ➝ 1 PRINTERS ➝ 1 RECEIPT PRINTER ... PGM2)(1) Select the PGM

243 Journal printer (4 PRINTERS ➝ 2 JOURNAL PRINTER ... PGM1)(9 SYSTEM ➝ 1 PRINTERS ➝ 2 JOURNAL PRINTER ... PGM2)(1) Select the PGM

244 Bill printer (4 PRINTERS ➝ 3 BILL PRINTER ... PGM1)(9 SYSTEM ➝ 1 PRINTERS ➝ 3 BILL PRINTER ... PGM2)(1) Select the PGM1 or PGM2

245 Report printer (4 PRINTERS ➝ 4 REPORT PRINTER ... PGM1)(9 SYSTEM ➝ 1 PRINTERS ➝ 4 REPORT PRINTER ... PGM2)(1) Select the PGM1 o

246 Kitchen printer (4 PRINTERS ➝ 5 KP#1 to 13 KP#9 ... PGM1)(9 SYSTEM ➝ 1 PRINTERS ➝ 5 KP#1 to 13 KP#9 ... PGM2)(1) Select the PGM

247Text ParameterQTY IS 1SKIP: Print skip when the quantity is 1.PRINT: Prints the quan

23How to Use the Touch PanelOperations can be performed by touching corresponding key(s) and/or selecting option(s) or Item(s) in thewindow.Do not use

248 Bar code scanner(9 SYSTEM ➝ 2 DEVICE CONFIGURATIONS ➝ 1 BAR CODE SCANNER ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTIN

249 Scale (9 SYSTEM ➝ 2 DEVICE CONFIGURATIONS ➝ 3 SCALE ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the pr

250 E-pay device PIN pad (9 SYSTEM ➝ 3 EPAY DEVICE PRESET ➝ 2 PIN PAD ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to

251 E-pay device account balance I/F(9 SYSTEM ➝ 3 EPAY DEVICE PRESET ➝ 4 ACCOUNT BALANCE I/F ... PGM2)(1) Select the PGM2 mode and touch t

252 CVM preset (9 SYSTEM ➝ 4 CVM PRESET ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the programming.(2) To

253 OCB preset (9 SYSTEM ➝ 5 OCB PRESET ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the programming.(2) To

254 On-line preset (9 SYSTEM ➝ 7 ONLINE SETTING ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the programmin

255 MWS preset (9 SYSTEM ➝ 8 MWS PRESET ... PGM2)(1) Select the PGM2 mode and touch the [2 POS SETTING] to perform the programming.(2) To

256Data ClearThe DATA CLEAR is chiefly used for clearing data in the event some system trouble occurred.Use the following procedure to perform the dat

257Automatic Sequencing Key ProgrammingIf you program frequently performed key operations for the AUTO keys, you can enter those key operationssimply

24Cashier Entries (Sign-on/Sign-off)Prior to item entries, the cashier will be compelled to enter his or her assigned cashier code.Note: This may not

258Reading Stored ProgramsYou can read programs stored in the PGM1 or PGM2 mode.(1) Select the menu “POS READING” in the PGM1 or PGM2 mode, the job me

259PGM2 mode 6 POS FUNCTIONS 1 TAX2 MEDIA3 CONVERSION4 FUNCTIONS5 NEGATIVE#6 POSITIVE#7 TERMINAL 1 REPORTS2 MAINTENANCE3 TERMINAL4 OPTIONAL SETTING5 G

260Unit Price Mode ProgrammingThe UNIT PRICE mode programming is mainly used for daily changes of the PLU’s unit price.The programming procedure of un

261Data Saving or Loading (SD Card)The POS terminal data can be saved to the SD memory card, and the programming data can be loadedfrom the SD memory

262 Folder creatingThe master folder can be created for the data file.(¥SHARP¥ECRmmmm¥nnnnnnnn¥: mmmm/machine no., nnnnnnnn/folder code)(1) Sele

263Before Calling for ServiceThe malfunction shown in the left-hand column below, labeled “Condition,” does not necessarily indicatefunctional faults

264OptionsList of OptionsThe following Sharp options are available for your POS terminal:Please do not try to install options yourself.For further det

265SpecificationsModel: UP-3500External dimensions: 12.5(W) × 12.3(D) × 11.6(H) in. approximately(317(W) × 313(D) × 294(H) mm)Weight: Approximately 10

NOTICEBE SURE TO ASK YOUR AUTHORIZED SHARP DEALER ABOUT THE WARRANTY THATYOUR SELLING DEALER EXTENDS TO YOU. In order to assure you, the end-user, of

SHARP ELECTRONICS CORPORATIONSHARP CORPORATIONSharp Plaza, Mahwah, New Jersey 07495-11631-800-BE-SHARPhttp://www.sharp-usa.comUP3500U_MIE11

25Starting Cash Memory EntryIf you enter the amount of currency for the starting amount in the drawer before entry operations, you canseparate that am

26Item Entries Registration screenThe registration screen can be changed to another registration screen by using the [SCREEN n] key orscreen# ent

27••••• PLU code entriesFor “preset only type”:➝ PLU code ➝ [PLU/UPC]For “open only type”:➝ PLU code ➝ [PLU/UPC] ➝ Unit price ➝ [ENTER]For “open and p

1INTRODUCTIONThank you very much for your purchase of the SHARP POS Terminal Model UP-3500. Please read thisManual carefully before operating your ma

28 Multiplication entriesUse this feature when you need to enter two or more of the same items.This feature helps you when you sell multiples of

29••••• UPC entriesBy scanning UPC code:➝ Q’ty ➝ [X/TIMES] ➝ (Scan UPC code)By UPC code entry:➝ Q’ty ➝ [X/TIMES] ➝ UPC code ➝ [PLU/UPC]• UPC code: m

30 Scale entriesThis function is used to sell items by weight. There are two types of weight entry systems available; autoscale entries and manua

31 PLU menu keys (categories)Items can be categorized into PLU menu keys for ease of registration.A PLU menu key can contain both PLU items and o

32 PLU level shift (for direct PLUs)This shift can double or triple the number of direct PLUs on your POS terminal without adding additionaldirec

33 Mix-and-match functionThis function is convenient for matching several PLU/UPC items and selling them as a form of discount.The mix-and-match

34 Set PLU entriesThe operations are the same as normal PLU’s. When a set PLU is entered, an entered or preset amount isprinted as the unit price

35 Combo meal entriesThe operation is the same as that for normal PLU entries.When a combo meal is entered with the Combo key, the labels of thos

36 With/without entriesThis function is used to add/delete tied PLU(s) to/from a Combo/set PLU entered.The with/without function is used to chang

37 Condiment entriesThe terminal may be programmed for prompting condiment and instructions for a menu-item PLU.Example:When you enter a menu-ite

2CONTENTSINTRODUCTION ································································································································

38••••• Single entry methodThe items of the condiment table must be entered for each menu-item by one-set individually.(Example:) 3 steaks process:••

39••••• Price roll-up for condiment entriesThe price of each condiment PLU may be rolled-up in the price of menu-item PLU (parent PLU) entry. (Example

40 Price inquiry (view) functionYou can use this function when you want to know the unit price of the PLU/UPC item during transaction.The PLU/UPC

41 UPC learning functionWhen you enter or scan an undefined code, you are required to enter the unit price and the associateddepartment. The PLU/

42 Price change functionYou can use this function when you need to change the preset price and/or associated department of aPLU/UPC. The programm

43 Recipe text display/printThis function enables you to confirm the recipe instructions for preparing select items. The displayedguidance text c

44Subtotal DisplayYour POS terminal provides these five types of subtotals: Merchandise subtotalTouch the [MDS ST] key at any point during a tra

45Finalization of TransactionThe following types of media can be used for the finalization of transactions.• Cash• Check• Charge (Credit)The direct fi

46Tax Calculations Automatic taxWhen your POS terminal is programmed with a tax table (or tax rate) and the tax status of an individualdepartmen

47Guest CheckYour POS terminal is provided the guest lookup (GLU) system.GLU system: The balance due and the details of the order are placed in the gu

3Tray subtotal ······························································································································ 44Eat-in

48Reorder entriesFor making additional guest check entries;[PBAL]GLU code(max. 8 digits)[Item entries][SRVC][FINAL][Payment operations][BILL]To issue

49 Drive-thru functionA second GLU function can be used as the drive-thru function. This system looks up drive-thru codesautomatically (First In

50SettlementUse the following procedure:[PBAL 2] [Item entries][Payment operations]•After a payment operation is completed, a bill number is created f

51 Bill totalizingThe bill totalizing function is used to combine multiple bills when, for example, a particular guest pays notonly his or her b

52 Wait (Parking) a drive-thru orderThe guest checks can be changed to waiting mode from the registration mode for the drive-thru function.(1) To

53 Drive-thru order check recallEach cashier is able to recall the guest checks of waiting mode for reorder entries, item corrections orsettlemen

54Auxiliary Entries Percent calculations (% premium or % discount)Your POS terminal provides percent calculations for a merchandise subtotal or

55 Group discount entriesThe terminal provides the percent calculation (discount/premium) for associated group.Percentage: 0.01 to 100.00% (prog

56 Refund entriesWhen you perform the refund item entry, touch the [RFND] key and perform the item entry operation.The terminal also allows you

57 Printing of free textYou can perform the free text entry after PLUs/UPCs item entry.Programmed free text can be printed out by entering the c

4Single/double receipt type ········································································································· 78Addition + sin

58Payment Handling Tip-in entriesYour POS terminal allows the entry of tips that your guests give to cashiers in cash or by credit card.The tip

59 Tip paid entriesThis operation is used when tips that guests have paid by using credit card are paid to respective cashiersin cash. To perfor

60 Received-on-account entriesThe terminal is programmed either “mixed media type” or “cash only type” for the received-on-accountfunction.•••••

61 Paid-out entriesThe terminal is programmed either “mixed media type” or “cash only type” for the paid-out function.••••• Mixed media type[PO

62 No-saleSimply press the [NS] key without any entry. The drawer will be opened and the text of no-sale will beprinted. When the no-sale functi

63 Bill separating paymentThe function is used when two guests will each pay a portion of the order. With this function, you can selectsome Items

64Employee code(max. 10 digits)Drawer no.[EMPL#]Secret code(max. 8 digits)[ENTER][ENTER](1 or 2: When the drawer no. entry is compulsory.)When the dra

65 Employee’s working time recordingYou can manage the number of hours for which employees work.The working time can be recorded by the followin

66Supervisor CashierThis function is used to allow a supervisor cashier to open the GLU records of a normal cashier. Thesupervisor cashier cannot begi

67Overlapped Cashier EntryThis function allows you to switch from one cashier to another cashier and to interrupt the first cashier’sentry, so the sec

5Capture keys ···························································································································· 185Capture

68TRAINING ModeThe training mode is used when the operator or the manager practices POS terminal operations.When a cashier set as in training is selec

69Open/Close the Shift StatusThe shift status can be specified for each employee. Each employee is only allowed to work during theshift.When you open/

70Authority Level / Secret Code Authority levelIt is possible to specify an authority level to each job function. Each employee can be assigned

71MACRO Key EntriesThe MACRO key can call one or more Auto-key sets and change the register mode if needed. You can runthese key sequences simply by e

72CorrectionsCorrection of EntriesIf you make an incorrect entry (relating to item entries, percent entries, amount discount entries, refundentries, r

73••••• Repeat the serviced item entry(1) Select the line of designated item in the receipt window. (The selected line will be highlighted.)(2) Press

74Subtotal VoidYou can void an entire transaction. Once the subtotal void is executed, the transaction is aborted and thePOS terminal issues a receipt

75Correction after Finalizing a Transaction (Void mode)When you need to void incorrect entries that cashiers cannot correct (incorrect entries that ar

76Printing FunctionReceipt ON/OFFThe receipt ON(printing receipt)/ OFF(no receipting) status can be toggled by touching the [RCP.SW] key. ➝ (Receipt

77Bill PrintingThe guest check sales data can be printed at a bill printer or receipt printer.A bar-code of the bill number (or transaction number) ca

6Z1 mode secret codes ············································································································· 225PGM2 mode secre

78Type of ReceiptYou can select one of the following five types of receipts. These types of receipts are available for thetransaction receipt. By defa

79 Addition + single receipt typeWhen this type is selected:• An addition receipt and each single receipt are issued in series after you finaliz

80Sorted Receipt FunctionWhen the sorted receipt function is programmed for your POS terminal, PLUs are printed in sorted form byPLU group regardless

81••••• Addition + single receipt typeThis is printedimmediatelyafter enteringthe PLU ofgroup “0”.This is printedwhen you touchthe [GC RCPT]key after

82Kitchen Printer Send FunctionThis function enables a partial order to be sent to the kitchen for preparation while the remaining order isstill being

83Electronic JournalThis function is intended to record the journal data in electronic memory instead of journal paper. Also, thisdata is used instead

84Universal Product Code (UPC) orEuropean Article Number (EAN) UPC or EAN codeThe following codes can be supported:• UPC-A (Number system charac

85EAN-13• Ordinary EAN-13 code (used in the source marking)• Specific EAN-13 code (flag 977, 978, 979) (used in thesource marking: ISBM, ISSN)For entr

86Reading (X) and Resetting (Z)of Sales Totals• Use the reading function (X) when you need to take a reading of sales information enteredafter the las

87 Report list[Revenue Center] [REVENUE CENTER]Department GroupREVENUE DEPARTMENTX1/Z1 X2/Z2 X3/Z3 X4/Z4GROUPGT + TransactionREVENUE TRANSACTION

71Part Names and FunctionsThis chapter describes the part names and functions of this POS terminal.External View Front view Rear viewMagneti

88Piece count report PIECE COUNT X1/Z1 X2/Z2 X3/Z3 X4/Z4 PLU code rangeTransaction report TRANSACTION X1/Z1 X2/Z2 X3/Z3 X4/Z4Daily summary DAILY SUMMA

89[Employee] [EMPLOYEE]ALL EmployeeTEFRA reportALL EMPLOYEE TEFRA X1 X2 X3 X4 Employee rangeInd. Employee INDIVIDUAL EMPLOYEETEFRA report TEFRAXTefra

90Daily Report Samples Transaction report••••• Sample X report • • • • • Sample Z reportRead symbolReport title(-)1 counter and total (Subtota

91Coupon-like PLU counter and totalEat-in 1 counter and totalDirect void counter and totalIndirect void counter and totalSubtotal void counter and tot

92Check 1 sale counter and tendering counterCash+check in drawerCash in drawerDeposit counter and totalDeposit refund counter and totalTip-paid counte

93 Department report••••• Sample X report • • • • • Sample Z reportDollar amount minus REFUND & VOID MO

94Total for hash (+) dept.Total for hash (-) dept.Total for non-turn dept.Total for dept.

95 Department group report••••• Sample X report • • • • • Sample Z reportDept. group 1Total for groupReset count

96 PLU/UPC report by designated range••••• Sample X report • • • • • Sample Z reportPLU/UPC rangePLU codeItem la

97 PLU/UPC report by associated department••••• Sample X report ••••• Sample Z reportAssociated dept. no.PLU codeItem labelUPC codeItem